QIHAN Technology - the Top 10 APAC Robotic Process Automation Company 2017

The Sanbot robot has been deployed all over the world and the wide-range of applications and excellent Automation performances for each case has earned QIHAN Technology, the owner and manufacturer of the Sanbot robot series, one of the Top 10 APAC Robotic Process Automation Companies 2017 by CIO Advisor magazine and had a one-page piece written about the company in the October-3rd-2017 issue.

CIO Advisor magazine is a print magazine that helps executives of medium and large enterprises to learn about new technologies that could be beneficial for their businesses. Till now, the magazine has reached out to 600,000 qualified subscribers across the Asia Pacific region, 75% of whom are senior-level IT leaders, and 25% are senior corporate management leaders such as CEO, CFO, VP - Finance, and CMO.

Gaining a lot of traction in recent years, the Robotic Process Automation (RPA) --“the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems” (Institute for robotic process automation & Artificial Intelligence) -- has become one of the  fastest growing sectors in the IT & BPO space and is set to become one of the largest markets in the following decades.

With the Robotic Process Automation y poised to be the biggest change in robotics ever seen in the last few years, CIO Advisor editors have thoroughly examined multiple robot suppliers and solution providers to find out the professional knowledge in innovations and services. This information will help enterprises in this fairly new industry. Therefore, CIO advisor issues their annual "Top 10 APAC Robotic Process Automation Companies -- 2017".

At IFA 2016, QIHAN presented the ‘big three’ revolutionary technologies: IoT, Cloud, and AI in a seamless integration with its Sanbot Elf intelligent robot. Powered by IBM Watsons and featuring Android SDK for open customization with cloud capabilities, Sanbot enhances the consumer experience and aids in business growth for multiple industries including retail, hospitality, education, healthcare, and security.

Thanks to a perfect integration of first-rate hardware, software, and Cloud services, Sanbot Elf offers intelligent customized services for hotels, restaurant, banks, customs, airports, schools, and many other customized applications. Also, Sanbot can also serve as an effective surveillance tool for detecting and recording intruders as well as sending notifications to users in an emergency situation.

QIHAN has over 200 patents in Machine Vision Recognition, Multi-axis Automatic Control, Big Data Analysis, and more. QIHAN employs more than 350 senior engineers who are professionals in artificial intelligence, 3D navigation, multi-axis control, machine vision, facial recognition, intelligent sensor system, neural networks, voice interaction, intelligent information system, and more.

In order to transform business models, reduce operational costs, and increase revenues, QIHAN has always been leveraging Robotic Process Automation solutions and services in conjunction with machine learning, AI, language processing, vision technology, big data analytics, and many more technologies. With the high-level RPA solutions and services, QIHAN has been one of the leading enterprises in the global world. The successful RPA earned the "Top 10 APAC Robotic Process Automation Companies - 2017".

Robotic Process Automation solutions and services are already helping businesses re-imagine and restructure their operation models. Over the next few years, from consumer goods to the healthcare sector, robotics is gradually becoming universal in simplifying processes, improving efficiency, and managing risks. With the increasing adoption of automation within businesses and IT processes, the industry is set for a transformational journey towards a cut throat market.

Ryan Wu, CMO of QIHAN Technology, told CIO Advisor, “Sanbot is the only social robot with centralized management capabilities and therefore opens the door to a world of immense possibilities.” Insisting the concept of “Robotics-as-a-service", QIHAN Technology released the powerful upgraded robot for enterprises -- Sanbot King Kong at World Robot Conference 2017 in China and Sanbot Nano intelligent robot special designed for home use at IFA 2017 in Berlin. QIHAN has the firm confidence to do even better in Robotic Process Automation and offer more intelligent services for the globe.

The article of QIHAN awarded as one of the "Top 10 APAC Robotic Process Automation Companies - 2017"

Last year at IFA 2016, QIHAN presented the ‘big three’ revolutionary technologies: IoT, Cloud, and AI in a seamless integration with robotics. The innovative technology company unveiled a cloud-enabled, intelligent service robot—Sanbot. Powered by IBM Watson’s AI, and featuring Android SDK for open customisation with cloud capabilities, Sanbot enhances consumer experience and aids in business growth in industries including: education, retail, healthcare, security, and hospitality.

Sanbot is equipped with a multitude of components and systems from international technology giants like IBM and Sony packaged in an elegant outer body design. The robot has over sixty sensors in its body, including a 3D camera, HD camera and display, and microphones. These features enable Sanbot to avoid collisions, detect nearby users, read gestures and facial expressions, display videos and applications, provide telecommunications, socially interact via voice commands in ten languages, self-charge its battery and monitor situations. All of these functionalities are based on an open API System, the QIHAN cloud-based Q-Link application model. This system enables developers to build personalised applications specific to Sanbot, empowering businesses to customise the robot’s functionalities according to their day-to-day requirements. “With an open API and a cloud-enabled platform, QIHAN aims to create a complete open robotics ecosystem which includes developers, end users, robots and much more,” said Lv De Lin, CEO at QIHAN.

QIHAN's journey towards engineering intelligent service robots and a complete robot ecosystem took a groundbreaking turn with its Multi-service Platform System (MPS). It is a unique centralised management system that enables businesses to control and monitor a fleet of interactive Sanbots from anywhere in the world via a smartphone or PC as a robotic IoT system. In order to operate the MPS, a user uploads a set of business-specific information onto the QIHAN cloud or a private cloud. Then, the user can customise tasks and set actions based on that information from anywhere at anytime. Once the task is set, the robot fleet performs the work and can send feedback to the user. “Sanbot is the only social robot with centralised management capabilities and therefore opens the door to a world of immense possibilities,” said Ryan Wu, CMO at QIHAN.

Sanbot’s open and centralised management system has enabled multiple industries to effortlessly develop business-specific applications and manage the robot fleet according to their precise requirements. In the hospitality industry, Sanbot offers intelligent customer reception services in hotels, banks and more—the opportunities are endless. In retail, Sanbot can serve as shopping interpreters and guides as well as assist the staff. For instance, at a coffee shop in China, Sanbot assisted in taking coffee orders, customer reception entertainment, and interactive store-guide services. Sanbot’s functionalities also extend into the education sector, teaching all school levels, including University students. Sanbot also makes an impact in the healthcare industry, especially in elderly care, reducing lengthy wait times in hospitals and assisting in initial diagnostics for doctors. In addition to these examples, Sanbot can also serve as an effective surveillance tool by detecting and recording intruders as well as sending notifications to users in an emergency situation.

Since its launch a year ago, QIHAN has already deployed around one hundred and ten thousand Sanbots into the market on a ‘robotics-as-a-service’ model. With an aim to reach a broader global market, the company will release Sanbot Nano special, designed for home use, at IFA 2017 in Berlin and the powerful upgraded robot model, Sanbot King Kong at WRC 2017 in China.