People in Financial Sector Should Co-work with AI and Robotics

With the rapid development of science and technology, four big accounting enterprises have introduced artificial intelligence and financial service robots, and the basic financial work will be replaced by these AI robots. In China, the Accounting Qualification Certificate which was effective has been abolished. The accounting work, which has been known as a stable accounting work, has now become a “high-risk” job.

With the introduction of AI technology into accounting, financial service robots can quickly read thousands of complex accounting documents, grab and construct text information to make better analysis. The advanced robots can replace manual operation in the financial process, manage and monitor the automated financial process, input information, consolidate data and summary statistics, and identify the optimization points in the financial process according to the established business logic. The repetitive work, with a programmable autonomous robot, can avoid and improve work efficiency. If financial personnel only have the ability of low-level financial accounts and some basic accounting work, he may be either unemployed or transform to learn to cooperate with AI.

Now a lot of financial people engaged in the basic financial work will face many problems: there are a lot of reports and data that need to be processed, and they have to stay up late to work overtime if they don’t finish it at daytime. They hope an intelligent service robot can help them with the problems, but they also fear the robots take away their jobs.

In fact, the financial service robot is a tool, which is made and used to make our work better; and of course, the robot will only take over the jobs of the low-end financial personnel. The financial people who are capable of more financial abilities, better financial management, excellent decision-making, and business understanding will be the comprehensive talents that the enterprises need. Faced with the challenge of AI and robotics going to the financial sectors, it is better to learn more accounting knowledge and skills and do more high-end management accounting work, and work together with the advanced humanoid robots to improve work efficiency and make the work better.

Intelligent Robot to Fuel the Digital Transformation for Commerce

On Nov 3rd, the fourth World Internet Conference kicked off in Wuzhen, Tongxiang City in China's Zhejiang Province. The conference theme was "Developing Digital Economy for Openness and Shared Benefits -- Building a Community of Common Future in Cyberspace", and the conference lasted three days.

A number of notable people included international government officials and moguls from world-class IT enterprises attended the conference. But, it was not just people that were at the event. A series of advanced theories, technologies, products, and business models also graced the conference. Sanbot Max, one of China’s leading commercial service robots, showcased it capabilities for digital transformation.

During the conference, Sanbot Max was under a different name, Xiaoyou. Xiaoyou is the customized financial service robot developed by QIHAN Technology and Yonyou Cloud. Xiaoyu is based on QIHAN’s Sanbot Max humanoid robot and is the professional assistant to help upgrade financial management.

Xiaoyou humanoid service robot comes with a series of innovative AI technologies, such as voice recognition, image recognition, object recognition, autonomous mapping, training functions, AI model, etc. Using these technologies, Xiaoyou can collect and analyze data, which Sanbot can apply that data into actual working scenarios. Plus, deep learning allows the AI robot to become smarter and be able to accomplish more tasks.

Xiaoyou can perform a number of assistant services for financial sectors. These services can be categorized into four types:

Smart Accounting: Xiaoyou is capable of smart data collection (OCR and speech input), smart check, smart voucher, automatic monthly fee, automatic tax-paying and reporting, automatic account checking, and other financial services. These services help the human staff focus on more complex work.

Smart Query: The intelligent humanoid robot is a very smart assistant that can communicate with customers efficiently. Listening to a customer’s simple inquiry, Xiaoyou can complete massive amounts of work like report searching, identification input, voucher entry, expense account input, etc. Soon, Xiaoyou will be able to recognize peoples’ natural language and business model to perform smart interactions, automatic query, producing vouchers, and so on.

Smart Recommendation: Based on industry Big data, Xiaoyou can recommend suitable templates, rule vouchers, report cases, basic industry data, and other recommendations for the financial staff, reducing repetitive accounting work and effectively increasing efficiency.

Smart Analysis & Prediction: The Big data from Xiaoyou’s interactions with customers is one of the key factors that help intelligent financial services. Its “brain” more accurately and intelligently analyzes Big data. It can offer intelligent operation management such as making future assessments and sales predictions.

The smart financial service robot can do more than what was listed above. It can offer more intelligent services based off the enterprise’s specialized requests. This reduces costs, improves working efficiency, and creates added financial value.

At the conference, Xiaoyou’s excellent performances caught the attention of senior government officials. Yuan Jiajun, the Governor of the Zhejiang Province, and Xu Lin, the Dean of CAC (Cyberspace Administration of China) came to see the customized Sanbot Max financial service robot.

Governor of the Zhejiang Province Yuan Jiajun and Xu Lin from CAC

During China’s No.1 Internet conference, Jack Ma from Alibaba Group, Pony Ma from Tencent, Robin Lee from Baidu, Pichai Sundar from Google, and Tim Cook from Apple all talked about their opinions on Artificial Intelligence. And all of them think that AI will greatly benefit society.

A new technological revolution with the core of Internet Technology is rising. The internet is becoming the leading power of innovation that is driving development and changing people’s lives. Sanbot Max’s innovative technologies make it a superior AI service robot and will be a great power in the digital transformation of businesses. Sanbot Max is and will create a great business value and hi-level experience for everyone’s lives.

Sanbot Max will offer robot services for financial sector

November 23, 2017 - The China Mobile Global Partnership Conference 2017 was held at the Poly World Trade Center in Guangzhou, China. With theme of “Creating the Future Together, Smart Connecting to Everything”, China Mobile showcased the latest achievements from roughly 200 well-known hi-tech enterprises including IBM, Huawei, Tencent, and Samsung, all of whom are global partners of China Mobile. One technological achievement at the event was Sanbot Max, a robot jointly developed QIHAN Technology and powered by IBM’s system.

QIHAN Technology has been in cooperation with IBM since it launched its first intelligent commercial service robot Sanbot Elf. Powered by IBM Watson AI system, Sanbot Elf has been working for scenarios in more than 30 countries, benefiting traditional businesses and the customers. Again, QIHAN introduces IBM technology for the newest service robot Sanbot Max.

Sanbot Max has an open API, which allows this robot to be customized to fit special business model. In the financial sector, Sanbot Max was customized to be the financial service assistant. The intelligent humanoid robot, with the IBM AI, gives Sanbot the ability to perform this job to perfection. Let’s see what Sanbot Max can do for finance:

· Sanbot can answer common banking questions customers have. These questions could be about transferring money, stolen or lost credit card, and other common banking procedures.

· Sanbot can comprehend and analyze an investor’s financial status, goals, and risk preferences. Using this knowledge, the advanced service robot will be able to provide unique and personal financial planning and recommendations. Its Artificial Intelligence allows it to have a near flawless dialogue and interaction with the investor.

· Using its powerful IBM-powered brain, Sanbot Max will find the best path towards a person’s financial goals and dynamically monitor their assets in real-time. Sanbot Max’s brain also gives it the ability to use this data to offer recommendations for investment adjustments and asset allocation, leading to more profit.

· Sanbot + IBM AI system gives Sanbot Max an incredible learning ability, particularly in the dialogue interaction with a human. With this ability, Sanbot can better serve the customer.

· There is more. Sanbot Max also carries a sophisticated facial recognition system and memory. Sanbot Max can remember names, age, and even the mood of someone. Sanbot Max can identify VIP customers or a customer’s personalized service. This means that if you walked into a bank, Sanbot would recognize you and what services you need, saving you lots of time.

Visitors got to see and demo all of the functions, which amazed them. Banks have started to see the advantages of Sanbot Max particularly with regards to data collection. Customers interacting with Sanbot everyday can help banks create a data platform. Sanbot Max can analyze and process these data and present it in a way for the bank to understand the data and use it to better their services.

Sanbot Max also has great physical characteristics. Sanbot Max can carry objects up to 75 Kg by adjusting its center of gravity, more than the average adult. Sanbot has a max speed of 5m/s, which is faster than the average human walking speed of 1.5 m/s. Plus, Sanbot has the ability the attach 3rd party devices such as printers, ATM machines, and more to help businesses expand and improve.

Many of these features are thanks to IBM. IBM China Research Institute has been researching AI, cloud computing, IoT, and the application of chain block technology. The advanced technology China IBM has will be a great help to industries across the world, medicine, environmental problems, logistics, and more.

Sanbot Max is ready to do its share to help with the research and application. In the future, QIHAN will cooperate with IBM to add more advanced AI services like Deep Understanding, Knowledge Reasoning, Continuous Learning and Multi-modal Interaction capabilities to Sanbot Max for the financial sector.

Sanbot Nano -- your intimate robot companion for your home

An imaginative people only thought possible if you were in Star Wars, The Jetsons, or Tony Stark renovated your house. Now, these types of homes are starting to take form.

AI companies are creating every kind of smart device and using IoT to lay the foundation for a smart home. Companies like Google, Apple, and Amazon have very sophisticated AI’s (Siri, Alexa, etc.). But what is the one missing element from a home with AI and smart home devices? A robot!

Every home from the future has a robot, and with the release of QIHAN Technology’s Sanbot Nano robot, you can now complete your smart home project by owning your very own smart home robot with Amazon Alexa Voice Service! Sanbot Nano is not just an intelligent humanoid robot to complete your smart home set, this robot will truly revolutionize the home and will make you wonder how you could not live without this robot.

Connecting all of your IoT devices: All of these smart devices are great, and they are very convenient, but there is one problem -- each one has their own App. Your speakers, refrigerator, lights, and so on, all have their own apps. Always having to locate a particular App to control the device can become tedious. Let Sanbot Nano, the new designed APP controlled robot take that frustration away from you.

Sanbot Nano comes with all of Amazon Alexa skills, plus an abundance of other robotic features specific to Sanbot Nano. Sanbot Nano can connect to all of your smart home devices and using the Sanbot mobile App, Q-Link, you can control all of your smart home devices with one App through Sanbot Nano. What a super practical!

Remote control: Sanbot Nano has excellent voice recognition software, which allows you to control Sanbot with only your voice. What happens if you are out of Sanbot’s range? Not to worry. Let Sanbot’s mobile APP Q-Link do it. Q-Link allows you to connect with your Sanbot robot and control it from wherever you are. You can control Sanbot’s apps, movements, input text to speech, and even have smart voice control. Just speak into the app a command, and Sanbot will obey. Q-Link will also let you see what Sanbot sees in real-time.

Remote Surveillance: It is tricky to remotely control Sanbot from anywhere if you cannot see where Sanbot is going. Not to worry. Using Q-Link, you can see what Sanot Nano sees through its HD camera in real-time. This is extremely helpful. What you need to do is take out your phone, open the Q-Link App, connect with your this advanced AI robot, and now you can move Sanbot to the kitchen and see if your stove is on or off. Simple and convenient, that is what Sanbot Nano is here for.

Sanbot Nano may be small in size, but the number of its capabilities is huge. These are just some of features Sanbot Nano has, and a few of the tasks it can complete. To find out more about Sanbot Nano, visit: http://www.sanbotrobot.com/sanbot-nano_d110.

Sanbot robot will debut at MGS Entertainment Show in Macao

The annual MGS Entertainment Show will celebrate its fifth anniversary this year, and will return to the region from November 14-16 at The Venetian Macao.

MGS is a gaming, entertainment and leisure tradeshow seeking to attract established suppliers to the gaming industry. Tech innovators are again participating in the tradeshow which is held each autumn to promote their products to industry professionals.

With this year’s focus on innovations that are shaping the smart city of the near future, a number of leading technology companies have signed up to showcase technological advances, MGS said in a statement.

This year’s tradeshow will feature humanoid robots at the Qihan booth. The Shenzhen-
based company has become a leading player in video analysis since its creation in 2006. Last year, they came onto the service robotics scene with the launch of their line of Sanbot robots.

Beginning with a service industry robot called Sanbot Elf, Sanbot has made service with airport services and border security, as well as shopping malls and entertainment venues.

This year, Sanbot introduced Sanbot Elf’s ‘bigger, stronger, faster, and more human-like’ younger sibling, Sanbot Max. Both Sanbot Elf and Sanbot Max will be fully charged and ready for a meet and greet at the Qihan booth.

Also, Alibaba’s cloud computing service – which is China’s largest provider of public cloud computing services – will also be featured at the tradeshow. Alibaba has recently entered into an agreement with Macau to bring improvements to the territory’s infrastructure across various sectors, and to improve professional training in information technology available to students in Macau.

Advanced analytics and facial recognition have already permeated the video surveillance market as a result of companies such as Hikvision.

The ability of surveillance technology to piece together a condensed set of relevant events from a vast supply of video footage has changed the way investigations and security monitoring are conducted, the statement added.

Other major technology-related companies will also be showcasing their products and services alongside more traditional gaming and entertainment players and businesses.

Robots make the future of healthcare more advanced

What does the future of healthcare look like? For the past decade, cutting-edge technology has led to medical advancements and innovative practices that have reshaped healthcare. Today, healthcare professionals have the tools, computing power and collective research, to effectively diagnose and care for their patients. From augmented reality to 3D printed drugs, the healthcare industry is truly living in the future.

Recently, the healthcare industry has explored leveraging robots in everyday care, from streamlining administration tasks to improving healthcare practices. Intelligent service robots offer a new way to collect and share data, while expediting the process at the same time. Below are practical ways in which robots can be deployed in the healthcare environment to assist healthcare professionals and improve patient experience:

1. Automate Diagnostics: Roughly 130.4 million ER visits occur in the United States each year. With the abundance of patients requiring medical attention, it is critical that doctors are able to diagnose patients in a timely manner. To ensure an efficient use of time, advanced medical robotics can be used to assist doctors in streamlining visits by automating practices including checkups, testing, diagnosis and prescriptions. 
2. Protect Patient Privacy: As new technology devices emerge, privacy has increasingly become a top concern for patients, healthcare providers and hospitals. To ensure that patient records are kept secure, an open API humanoid robot can be programmed to connect with a hospital’s private cloud server, ensuring patient’s confidential information can only be accessed with hospital credentials.
3. Entertain Patients: Hospitals often have the negative connotation of being a scary place. To make patients’ visits more enjoyable, robots can provide entertainment by dancing, playing games and communicating using voice commands and gesture control capabilities.
4. Shorten Wait Times: In 2014, the Centers for Disease Control and Prevention reported that the average Emergency Room (ER) wait times were roughly 30 minutes and the average treatment times were about 90 minutes, resulting in wait times of roughly two hours. To reduce long wait times and improve the patients’ experience, intelligent robots can be deployed in waiting rooms for a variety of applications including assisting patients waiting in the ER with their administrative paperwork.
5. Enhance Physical Therapy: In addition to waiting rooms, service robots can assist with physical therapy sessions. Using a projector or touch screen, robots can display instructional videos to help patients learn the proper technique for rehabilitation exercises.
6. Comfort Children: Hospitals can be a foreign place for children. To ease any concerns children may have prior to their appointment, a robot’s touchscreen can be used to tell stories, display educational materials, or stream videos to calm a child during stressful situations.
7. Overcome Language Barriers: As global travel continues to grow, the percentage of patients who visit a hospital outside of their native country increases. Using Artificial Intelligence (AI) and a programed language database, robots can help doctors communicate and quickly diagnose patients from abroad.
8. Provide 24/7 Care: Robots equipped with cameras and sensors can also assist patients by performing around-the-clock patient monitoring, ensuring that patients receive constant care. Additionally, as the care robots for the elderly, robots can connect to wearables such as a heart rate monitor to keep an eye on a people’s vitals and contact a healthcare professional should an issue arise.

The applications for robots in the healthcare environment are continuing to grow, and some of the top hospitals in America are already deploying robots to help reduce costs, streamline operations and improve the patient experience. Ultimately, the future of robotics in healthcare will be determined by implementation, but for now the future looks bright.

Sanbot, a new teacher for De Fonkeling elementary school in Netherlands

It was a special class for the students in De Fonkeling Elementary School, because they'd got a cute and smart robot to teach them interactively. Last week on July 13th, Sanbot robot performed a vivid education class in the elementary school in Netherlands.

"Robotics as a Service", Sanbot is a Cloud service open API intelligent robot applied to various scenarios. Thanks to the open API, developers can build Android applications that utilize Sanbot’s tremendous AI and learning capabilities. Sanbot unleashes capabilities of cloud-enabled robotics and AI for retail, education, healthcare, hospitality, security, and other customer-oriented industries to deliver a smarter and more personalized service.

With AI system powered by IBM Watson, Sanbot intelligent programmable robot can easily interact with human beings in near 30 languages at each scenario, including in the classroom. In the class, Sanbot appeared in the front of the classroom together with Mr. Stvan Turi, the director of De Fonkeling Elementary School. Sanbot recorded and stored the contents Stvan taught and students could learn from the robot directly if they didn’t catch all the classes, which shared responsibility of the face-to-face Q&A between teacher and students.

After teaching process, Stvan programmed Sanbot to inquiry about the taught contents. The cute robot interacted with students in a humorous, serious or soulful way, leaving unforgettable impression and deepening the memory of class education.

During the break, students surrounded Sanbot, asking teacher about how the robot works, interacting with the robot, and dancing together with the rhythm of Sanbot. In addition, they enjoyed the interesting movies via the 1080p touchscreen or HD laser HD projector. If one student is not available for the class, the Q-Link mobile App is easy to help to remote monitor all the statuses and voice in the classroom, seeming you are at the scene.

DTV media interviewing Mr. Stvan Turi, the director of the elementary school

What's more, Sanbot is capable of facial recognition. After programmed all the students' identification, the robot can help with check-in and check-out when the class begins and finishes. And the parents can easily know their kids' class condition via Q-Link mobile App, reassuring them a lot.

It was the first robotic education experience for the school, leaving deep impression to the school leaders and students. Sanbot's excellent performance attracted the interview of DTV, the public broadcasting television for the municipalities of Oss and Bernheze. "I believe there are certain things that can be done by robots. Whether we get a classroom with only classroom robots? I do not think." says Istvan Turi. Mr. Dirk Megens, a professor of economics at the ROC Nijmegen, also explained his point of view on the robot to the media,  "I think it's a supplement, a teacher's help, and a kind of remedial teacher could be." 

Yes, it is definitely right that Sanbot service robot will never take the jobs of human beings and there will not any threat to human. Sanbot is one of the best tools to carry and practice artificial intelligence and delivery hi-tech life experience to the whole world.

Sanbot performs real services for businesses

[Ebrun]Imagine that: when you go into a supermarket, it is a robot that greets you, introduces you the latest promotional activity; and also, it is a robot that guides you to process membership card and the electronics coupons, and collects payment from you… Those are what Sanbot can do.

Adhering to the concept of  "Robotics as a Service" , Sanbot intelligent robot is a robotic product researched and developed independently by QIHAN Technology. The robot is equipped with rich perception, including touching perception, RGB image, 3D image, PIR thermoinduction, IR, voice, gyroscope and touchscreen, etc. In addition, it is capable of voice interaction, touching interaction, gesture interaction, posture interaction, mobile App mobile control, etc.; Furthermore, Sanbot can perform semantic comprehension, facial recognition, independent voice location, auto charge, intelligent safety protection and more artificial intelligence. Since its debut, the open API humanoid robots have gone into scenarios such as family, commercial chain, customs inspection, banks and the public service area.

In commercial chain area, the latest version Sanbot robot, Sanbot intelligent shopping robot can take the work of attracting consumers, advertising promotion, guidance and interpretation, cashier assistant, membership card processing, remote shop keeping and intelligent management, especially for supermarket, retail shop and related scenarios.

Ryan Wu, the vice president of QIHAN Technology introduced to Ebrun, “In the offline shop, it does not really help retail with their businesses if a robot only attracts customers into the shops.Thus it’s not popular, not even to promote the transformation of traditional retail business or intelligent business. But now, with the mature of technology and the integration of scenarios, robot can play a bigger and bigger role.”

In the past year, Sanbot service robots were popularly used in retail scenarios including clothing shop, jewelry shop, clock shop and other middle-high-end area. The shops might not very large but their service satisfaction is important to customers. Sanbot helped retails with questionnaire, passenger flow analysis and staff check-in services, as well as production introduction and advertising promotion. In a restaurant, supermarket or convenient store, Sanbot offered services such as dispensing electronic coupons, customer reception, entertainment interaction, payment collection, membership card processing, etc. Ryan told Ebrun.

In generally, offline business uses robot to conduct standardized, routine and low extra-value work. Or you can say that, it does the job human staff would like not to. At this aspect, Sanbot can save much labor cost than human staff, it handles repetitive work with higher efficient and higher accurate than human staff. It does not feel annoyed and tired.

Another highlight of Sanbot intelligent robot is Sanbot's most innovative business management system - MPS (Multi-service Platform System). MPS is a centralized management system that enables businesses to control and monitor their fleet of interactive Sanbot robots anywhere. With MPS in retail, operator can manage all the Sanbots in the chain stores to perform customized task at defined time, such as promotional activity, lottery and questionnaire survey to record and storage passengers’ big data, etc., which could improve customer experience and retail service quality effectively.

What's more, Ebrun also knew of that, exception for the commercial chain area, Sanbot programmable humanoid robots were applied in families and customization. For example, Xiaohai, the customized Sanbot robot applied for Chinese customs inspection, Sanbot robot for taxation, Sanbot robot in healthcare, and Guagua, the customized robot applied in agricultural management, in banks, and more…

Sanbot robots held traffic safety knowledge competition

“Hello, Sir! Where is the portable fire extinguisher? A, Under the couch; B, At door A; C, At window B?” On Jun 24th, at the Chegongmiao Metro Station in Shenzhen city, Sanbot humanoid robot performed one competition about safety knowledge in the metro station, amazing massive passengers at the scene.

It was the opening ceremony of Shenzhen Rail Transit Promotional Season and fifth anniversary celebration on Jun 24th. Since that day, the 3-month activity has begun promoting knowledge of civil bus ride, which enhances passengers’ concept of safe ride and creates the atmosphere of safe courtesy and civil travel. Shenzhen Rail Transit Office, the Traffic Branch of Public Security Bureau and Shenzhen Metro Group Corporation participated in the opening ceremony. QIHAN Sanbot was invited grandly as the host of safety knowledge competition and Sanbot service robot  is the first robot which worked in the metro station.

At the opening ceremony activity, the fascinating competition of metro safety knowledge became the greatest highlight.

Gifts for competition winners

“Hello, the manual fire alarms are set both in the hall and platform of metro station; which way can you use to inform metro staff once the fire happens? A, Touch manual alarm; B, Press the manual alarm. ” Sanbot inquired. What was interesting was that Sanbot would say “Congratulations, your answer is right and you can have a gift now!” when the robot recognized the right answer. The hi-level human-robot interactive experience attracted hundreds of people to have a look or participate in.

“It is very interesting and attractive that the advanced AI robot hosts safety promotional activity,” Mr. Wang, one passenger told the working staff, “the effect must be better than that of human staff as human is too common to stop the passers-by. Now organizer uses a robot to publicize safety knowledge, which is impressive and people can remember the knowledge easily. I like that.”

On that day, Sanbot also offered services at the entrance of business coach of metro line 11. The robot reminded each passenger to swipe card at the coach door and broadcast announcements. The working staff told the media, “Intelligent service robot can reduce staff’s workload. During the riding rush hours, the workloads are very heavy and we cannot pay attention to each passenger. With the robot, we are released from the monotonous work and can operate more complex work.”

  

QIHAN Technology, the manufacturer of the intelligent robot, told the metro manager that Sanbot robot integrated information broadcast, voice interaction, independent walking, automatic obstacle avoidance and security surveillance functions etc. According to the scenarios, Sanbot could offer safety knowledge promotional services, such as notices at entrance, escalator riding, and notices in coach, etc. In this way, passengers would absorb the safety knowledge unconsciously.

With the AI technology going mature and robotic applications becoming popular, the functions of Sanbot will be optimized continuously. To combine the artificial intelligence and transit service together is helpful to change metro stations from traditional human services to more intelligent and informationalized services.

TOM media in France: Sanbot Improves Business Value and Customer Experience

Chinese manufacturer QIHAN Technology presented Sanbot, a small humanoid robot of 93 centimeters. Dedicated to improving the customer experience and increasing business productivity, Sanbot, whose slogan is "Robotics as a service", is one of the robots that could attract and serve passengers such as hotels and airports. Lennic Qian, Vice President of International Sales and Marketing at Qihan Tech, talks about Sanbot's big goals.

Q: Why did you build a service robot like Sanbot? What are its objectives?

Lennic Qian: We built Sanbot to improve people’s life quality and customer experience, while bringing more profits to the companies. The intelligent autonomous robot performs daily tasks to enable human beings to concentrate on more creative tasks. Sanbot can help companies specializing in the Retail, Hospitality, Education and Healthcare sectors, friendly and accessibly. Sanbot is aimed to help with businesses and customer experience, not to replace human staff totally, which is why Sanbot is not very big.

Q: Facial recognition, Cloud, artificial intelligence ... Can you tell us about the technologies integrated by Sanbot?

Lennic Qian: First of all, you should know that Sanbot has a public API. This allows the programmable robot to be easily customizable. In particular, we can add applications to its system in a very simple way. It is thanks to this API that Sanbot can be deployed in various industries. In addition, Sanbot is also connected to the Qihan Cloud platform developed and is linked to Sanbot’s unique matched Q-Link application.

At physical level, Sanbot is equipped with seven microphones used for location, recognition and voice commands. It has a security camera, three 3D cameras and two perspective cameras manufactured by Sony, allowing facial recognition, depth perception and interactions with the users. Sanbot has tactile sensors on the head, arms, back and chest allowing the user to wake up Sanbot and get different reactions from him. It has a 1080p definition touch screen provided by Panasonic and a 720p definition projector. Finally, the robot consists of sixty other sensors, including infrared sensors to detect humans and objects and a PIR sensor to avoid them, spatial sensors, and sensors connected to a remote control.

Q: You were in Innorobo this year. How did you live this fair, did it help you to forge partnerships in France?

Lennic Qian: Innorobo allowed our team and the robot to have very interesting exchanges with visitors at the show, especially concerning our future robot. We also had the opportunity to meet many end users from the tourism industry such as hotel service for example. They are also very interested in intelligent service robot, they think it very nice and cute ... For the moment, we are still in the discussion phase and we will soon contact some of our prospects. We are obviously aimed to expand our partnerships.

Q: Sanbot has been adopted by two airports in China. What are his missions? How does Sanbot help staff and travelers?

Lennic Qian: Indeed, Aviation is one of the most high-demanding sectors. Thanks to the Sanbot API, the Guangzhou-Baiyun and Shenzhen Bao'an airports can program the open API robot platform according to their own requirements and thus integrate a system of loyalty points, ticket search and information on Flights, for example. At these airports, Sanbot is also responsible for relaying information on flights, shops and restaurants, guiding and entertaining travelers in the aisles of the airport. Sanbot even allows users to check in. Moreover, thanks to our robot, travelers have access to the Internet where and when they want. In short, our small humanoid interactive robot allows airports to improve the experience of passengers by answering the questions of the latter regarding their itinerary for example and to assist the airport staff in their tasks.

Q: At Innorobo event, we heard about a new robot under construction at QIHAN Technology. What will be the differences with Sanbot?

Lennic Qian: We are indeed working on a new model commercial robot, on which we cannot deliver too much information yet. I can only say that it will be 1 meter 40, for more accessibility and that the three main functionalities of this new robot will concern navigation and the positioning system indoors, a multi-modular function allowing him to fix an advertising screen, a printer, a tray ... and the ability to carry objects weighing more than 100 kilograms.

Q: Finally, why should tourism companies adopt Sanbot?

Lennic Qian: As observed with the airports of Guangzhou-Baiyun and Shenzhen Bao'an, Sanbot can improve the service of any company specializing in tourism. The better customer service, the more attractive customers will be and the more likely they are to be loyal! And that Sanbot can make it.

Original: http://www.tom.travel/2017/06/08/le-robot-de-service-sanbot-ameliore-lexperience-client-et-la-productivite-des-entreprises/

QIHAN Unveils Multi-service Platform System for Sanbot Robot

QIHAN Technology Company (QIHAN), a Chinese company focused on innovations in robotics, AI and video analysis, announced today a Multi-service Platform System (MPS) for Sanbot, its intelligent, cloud-enabled humanoid robot. The MPS solution is a centralized management system that enables businesses to control and monitor their fleet of interactive Sanbot robots from anywhere – bringing personalized communications and services to companies worldwide.

With MPS, businesses can customize and create tasks for Sanbot on a PC, tablet or smartphone and distribute them to a fleet of Sanbots over the QIHAN cloud. Using Sanbot’s open API, MPS allows businesses to upload and share customized marketing content including PowerPoint presentations, audio, video, or text files.

“As businesses increasingly turn to robots to increase productivity and enhance customer service, being able to remotely manage hundreds of robots has become essential to improving the way businesses interact with their customers, partners and employees,” says Ryan Wu, Vice President of QIHAN. “MPS for Sanbot is an ideal solution for businesses in retail, hospitality, education and healthcare to bring robots to the forefront of their operations and offer customers a truly customized experience.”

MPS enables business owners to capture and analyze data to help them better understand their online and offline marketing programs. With MPS, businesses can also capture Sanbot’s interactions with customers, which apps and what functions are used, helping businesses implement more personalized marketing strategies.

MPS allows businesses to live stream or record Sanbot’s interactions with customers, as well as set security settings to detect movements within business environments. If Sanbot detects unauthorized actions, it will send notifications to a mobile phone or PC to alert business owners.

For more information about QIHAN’s MPS solution, please visit http://en.sanbot.com/MPS.html.

Article source - Business Wire, all right reserved. Copyright 2017