QIHAN Unveils Multi-service Platform System for Sanbot Robot

QIHAN Technology Company (QIHAN), a Chinese company focused on innovations in robotics, AI and video analysis, announced today a Multi-service Platform System (MPS) for Sanbot, its intelligent, cloud-enabled humanoid robot. The MPS solution is a centralized management system that enables businesses to control and monitor their fleet of interactive Sanbot robots from anywhere – bringing personalized communications and services to companies worldwide.

With MPS, businesses can customize and create tasks for Sanbot on a PC, tablet or smartphone and distribute them to a fleet of Sanbots over the QIHAN cloud. Using Sanbot’s open API, MPS allows businesses to upload and share customized marketing content including PowerPoint presentations, audio, video, or text files.

“As businesses increasingly turn to robots to increase productivity and enhance customer service, being able to remotely manage hundreds of robots has become essential to improving the way businesses interact with their customers, partners and employees,” says Ryan Wu, Vice President of QIHAN. “MPS for Sanbot is an ideal solution for businesses in retail, hospitality, education and healthcare to bring robots to the forefront of their operations and offer customers a truly customized experience.”

MPS enables business owners to capture and analyze data to help them better understand their online and offline marketing programs. With MPS, businesses can also capture Sanbot’s interactions with customers, which apps and what functions are used, helping businesses implement more personalized marketing strategies.

MPS allows businesses to live stream or record Sanbot’s interactions with customers, as well as set security settings to detect movements within business environments. If Sanbot detects unauthorized actions, it will send notifications to a mobile phone or PC to alert business owners.

For more information about QIHAN’s MPS solution, please visit http://en.sanbot.com/MPS.html.

Article source - Business Wire, all right reserved. Copyright 2017 

Sanbot aimed at contributing more to retail businesses

Technology has been changing the retail industry for years, and technology is about to change it again. Take for example, Amazon. The New York Post reported, “The US giant Amazon is reportedly developing the concept for a supermarket that runs with as few as three human staff” It is no longer science fiction. Robots are about to have a heavy presence in the retail industry, and bring about a technologic reformation. Qihan’s Sanbot will be a big part of that reformation.

For retail, there is no doubt that Sanbot robot is one of the stronger performers serving in the retail industry. Sanbot robots’ service in 3W Coffee, an Audi car launch event, and Saier Catering already showcases Sanbot’s capabilities. Sanbot’s capabilities have grabbed the attention of many people. Recently, in Singapore, Sanbot was invited to two big retail-tech events, Seamless and SME Day 2017.

Seamless Event was held during April 19-20th in the Suntec Convention & Exhibition Centre Seamless Event is a dynamic summit and large scale exhibition bringing together the converging worlds of eCommerce, retail, and payments. Seamless brings retailers into the technological reformation with new ideas, exciting innovations, and cutting edge technology.

Mr. Sterling Hawkins, an exceptional entrepreneur and investor in retail, delivered a speech at this event. Mr. Hawkins described how much the retail industry has been expanding since the 1990s. Mr. Hawkins stated, “The main job for retailing enterprises is to transform retail into a low friction, easily accessible, highly personalized, customer centric world in future.”

When Mr. Hawkins saw Sanbot at the event, he saw Sanbot as an innovation that could help transform the retail industry, and so Sanbot became Mr. Hawkins’ favorite robot. During the speech, Sanbot was invited up on stage to greet the audience and dance. Mr. Hawkins used Sanbot as an example when he was explaining how robots and other hi-tech products such as delivery drones and VR are faster in giving customers information and more acceptable than human staff to consumers.

On the same day, Sanbot was interviewed at another event – SME Day 2017. SME Day 2017 was held on April 20th, and the purpose of SME Day 2017 is to “help SMEs (or Small and Medium Enterprises) leverage technologies to streamline processes, achieve cost effectiveness, business sustainability and growth” (SME Day website, https://smeday.com.sg/).

Sanbot’s open API allows for any platform to be installed on it. More developed solutions for retail will be available thanks to Sanbot’s powerful hardware, Cloudbase technology, and open API platform. Soon, Sanbot will release the MPS (Multi-service Platform System), one of the most powerful solutions for the Sanbot robot. In addition to the strategic team-ups with IBM Watson, Nuance, Sony, Sharp, and more, Qihan Technology is pursing more teams-up with international giants for online shopping, quick payments, and more.

Technology is changing the game. “Companies are iterating not in years but in days,” Mr. Matthew Groom, Kroger Technology's general manager told the media, “We’re in a digital arms race. We’re a 133-year-old grocery chain that’s competing with companies that didn’t exist a year ago. It’s an energetic, frenzied approach to how to make our lives better and get cool stuff working." AI technology, especially the carrier intelligent robot, will play a bigger role, and contribute more to the retail industry with machine learning, computer visual, voice recognition, and natural language processing.

Sanbot will release innovative retail solution at Innorobo 2017

Innorobo 2017 will be held during May 16~18th in Paris, France. It is one of the largest events to gather various professional robotics companies and leaders that are relevant to hi-tech robotics. 3,500 robotics companies and nearly 10,000 leaders will join the active interaction about hi-tech robotics on that occasion. It will be such a perfect platform that Sanbot can show its robotics innovations to the European market.

With an open API that enables developers to build Android applications, Sanbot can be developed for industry-specific applications in retail, hospitality, education, and healthcare. QIHAN Technology has released a series of solutions applied to different scenarios since Sanbot’s debut in 2016. At the Innorobo Event, Sanbot will release it most innovative retail solution, MPS.



MPS is a Multi-service Platform System robotics application solution for retail industry. With the solution, you can operate multiple Sanbots on your computer to control all the robots at your branch stores to perform different tasks at the same time. The robots in different stores can be set into reception mode, promotional mode, entertainment mode, products display mode, and also Q-link control mode.

Welcome your visit at our booth to witness the miracle Sanbot robot makes!

Qihan Sanbot exhibition information:
Time: May 16-18th, 2017
Avenue: LES DOCKS DE PARIS 50, avenue du Président Wilson 93200 La Plaine Saint-Denis
Booth: Hall Pullman, S11