Intelligent robot is introduced by Media for intelligent service

On November 16, WISDOM CREATES ·THE FUTURE C + Mobile Media Conference was held by Cover Media in Chengdu, Sichuan Province. Experts from Silicon Valley, Microsoft, Alibaba Group, and professional scholars sat together and talked about the impact of artificial intelligence in the media.

Cover Media was founded in October 2015 and is powered by Sichuan Daily Press Group and Alibaba Group. Cover Media has several branches including Cover News, Cover Think Tank, Cover Data, The Cover, Public Opinion and Cover E-commerce, and more. And, Cover Media’s C + Mobile Media Conference is an annual event.

At the conference, a new addition was introduced: Cover Media formally introduced an intelligent service robot as part of its “working staff”. On stage, the CEO of Cover Media, Li Peng, personally placed the Tcover0240 work card onto Xiaofeng (Cover Media’s customized Sanbot Elf robot), meaning it became an official “working staff” for Cover Media.

“I am Xiaofeng, and my responsibilities are to talk about current events, social news, and entertainment news with you all. Also, I offer intelligent services for The Cover and Xiaofeng Views, writing breaking news and technology news.” The intelligent robot, Xiaofeng, showcased its first performance at the conference for guests.

Xiaofeng is QIHAN’s Sanbot Elf intelligent robot. At Cover Media, Xiaofeng offers specialized news searches and recommendations, helping to write articles. Xiaofeng also writes articles independently to improve the quantity and quality of news content. Xiaofeng is responsible in assisting on each part of the article writing processes: planning, collection, editing, and publishing, reducing the human staff’s simple and repetitive work and improving the written quality and efficiency.

Meanwhile, Xiaofeng never stops learning. The advanced AI robot not only adopts AI technologies like voice recognition and auto-complete features, but also, thanks to the fast writing feature, Xiaofeng offers smart and fast news services such as daily life, political, solutions for travel and shopping, and more.

Li Peng made a speech at the conference, “Cover Media will adopt the model of wisdom leading intelligence. Compared to other media, Cover Media will use wisdom to solve the problems that intelligence cannot. This creates a different experience for users, and realizes this valuable connection. It is one new model – “Intellectual Media” in the media industry, powered by “Wisdom + Intelligence.”

Some experts pointed out that we are going into the AI era; AI + will be a great power in driving the transformation of the media, and intelligent interaction is the inevitable trend for the future media. Intelligent robots will be a vital part. The new era of “Intellectual Media” will bring about exciting and beneficial transformations.

Sanbot speech at CITIC SECURITIES Capital Markets Annual Meeting 2018

QIHAN technology is the first enterprise that output 100,000 sets robot in the middle and large-scale service robot industry. Established in 2006, QIHAN began to perform independent research and development in 2009, and started the transformation to intelligent service robot in 2013. Employing over 800 staff and 160 of them were R & D engineers, the company has more than 200 patents and most of them are invention patents. In 2016, QIHAN had revenue of RMB 660 million and a net profit of about 150 million. And QIHAN was awarded one of the top ten service robots brands in China.

QIHAN is running three Sanbot robots now: Sanbot Elf, Sanbot Nano and Sanbot Max. Sanbot Elf is of 90CM height, 19KG net weight and can run 11 hours per charge. The system is ROS developed based on Android. Sanbot Nano is the Amazon Alexa powered service robot specially designed for home use. Cute and functional, the Sanbot Nano is the super companion for family members. Sanbot Max is the 1.45 meters tall, 100KG heavy. This advanced humanoid robot can work for 18 hours and stand by for 50 hours. It is powered with multiple systems, Android, Linux, ROS, TROS and peripherals can access to Sanbot Max thanks to its numerous USB and HDMI interfaces.

QIHAN owns a great number of innovations at voice processing, robot vision, object avoidance, walking technology, four-dimensional positioning navigation and more in artificial intelligence robotics: 1), in voice processing, QIHAN is the first company adopting multi-microphone localization and noise cancellation during hardware implementing motion, as well as beam localization in the whole industry. The company also designed a set of semantics to support the semantic customization in many scenes. 2) In robot visual, QIHAN is the only enterprise handling basic IPS algorithm based on FPGA. 3) In object avoidance, QIHAN adopted 3D in-depth camera to realize the object avoidance initially, then integrated ultrasonic, IR and TOF technologies to assist. 4) QIHAN occupied numerous patents in walking technology. For example, QIHAN makes the robot wheels walk more stable and less noisy by improving the Mecanum wheel and omnidirectional wheel. 5) QIHAN also leads in the industry in four-dimensional positioning navigation technology. Sanbot’s 3D positioning navigation is combined with multiple 3D cameras, instead of rotating laser radar. So Sanbot robot has more accuracy, speed, larger size map and less motion loss. 6) Motor is key to intelligent mobile robot. QIHAN adopts brushless motor and developed micro worm DC brushless motor and Mecanum wheel style outer hub motor, which have powerful torque force, low heat and self-locking function, and can work for 24 hours.

QIHAN build the Sanbot APP market and agent system via its own IoT platform QIHAN Cloud. All the robots’ remote upgrading, data collections are realized via QIHAN Cloud and it targets to three kinds of clients: 1) C-Customers: QIHAN offer PC and mobile Q-Link for interactions; 2) Solution developers and integrators: QIHAN offers the open API platform and SDK files to make clients create the customized APP market. 3) B-Clients/Agents: Clients can manage and monitor the condition of all the robots. Finally, QIHAN build a set of C-Customers, developers and integrators and B-Clients system.

QIHAN’s business model is Sanbot + Various Industries. QIHAN offers hardware, software, mobile APP and Cloud service, and cooperate with developers and integrators to customize a series of solutions. 1) For bank, QIHAN programs financial query to Sanbot robot to make it the professional robot consultant. 2) For education, the intelligent Sanbot is able to monitor the condition of the kids or students, and has good interactions. 3) For commercial chain, the advanced retail service robots have been working in a great number of beauty parlors and shopping malls. 4) For customs. Sanbot Elf has been in use in China’s customs for more than one year, and keeps the further upgrading and Sanbot Max intelligent robot is also been introduced now. 5) For court, courts in Beijing and Shenzhen also introduce Sanbot Max intelligent robot.

“Creation for Intelligent Life”, QIHAN is devoted to improving product quality and creating ground-breaking products for the customer. Using the interconnection of thing to thing, thing to human, and human to human, QIHAN providing products and services where everyone is a winner.

NetPosa and QIHAN Technology aim to lead intelligence industry

The Vice President Gao Jun of the listed company, NetPosa, (stock code 300367), led his team to visit QIHAN Technology. QIHAN president Lin Lude and technical director Zhuang Yongjun discussed and Gao had a close communication about the commercial applications and technological potentials of Sanbot robot.

NetPosa is a domestic leading video surveillance products and solutions provider and has been moving towards AI transformation during the past two years. When receiving the media interviews, NetPosa leaders stated many times that AI is going to be the main trend in security in at least 10 years, and that NetPosa wants to be the leader in this field. With this vision in hand, Vice President Gao Jun led his team to the Chinese famous robot R&D enterprise QIHAN Technology, to discuss cooperation between these two companies, leading to ways to innovate the market and the world.  

Zhuang Yongjun discussed with Mr. Gao Jun about the research between the two companies and the research and development of the Sanbot brand and the robot series. The Sanbot brand was launched in 2014, and till now, QIHAN launched Sanbot Elf commercial service robot, Sanbot Nano home robot, and Sanbot King Kong intelligent robot for hospitality enterprises specially. QIHAN now owned over 200 unique patents covering machine vision recognition, multi-axis control, and big data analysis, etc.

However, Zhuang stressed that QIHAN Technology will not only pay attention to innovative technologies but also the applications of these technologies. Not only the interactive experience and visual intelligence, Sanbot King Kong is also capable of carrying cargo up to 75Kg, free movements in complex environments, autonomous mapping, a top moving speed of 5 meters per second, and carry two screen (one on each side), printers, trays, and other third-party devices, expanding its functionality. All of these functions are crucial in making this humanoid service robot lead the industry and be applicable to governments, businesses, and many more industries.

Lin Lude introduced the advantages of Sanbot robot platform and its attributes of QIHAN Technology’s “Robot + Various Industries” strategy to Gao Jun. Lin states that technology must be combined with application scenarios to create business value. To that end, the development of these robots has opened these standards to the world. Open API and open SDK, allows the robot to integrate software and programs to fit into many businesses. This strategy has seen a rapid increase in the expansion of the application scene of Sanbot. In the past two years, QIHAN has pushed forward the open API robot into many scenarios, including the beauty industry, retail, catering, medical, banking, customs, courts, and more.  

In the end, Gao Jun said the technology research and development of QIHAN is very impressive and a prospect is expected. The two sides discussed how to cooperate with each other, discussing business models, development prospects and more. QIHAN Technology has reached a concession that the two sides will work together to develop AI robots, and jointly promote the development of hi-tech/AI industries.

Robot is one key factor of the world's intellectualization

A report in Nikkei Asian Review said about 90 percent of the personal robots on display at the IFA consumer electronics trade show, which was held in Berlin earlier this month, were developed and manufactured by Chinese companies.

Sensing the surging demand for such products and systems in industries like healthcare, education and entertainment, China is targeting intelligent service robots worth more than 30 billion yuan by 2020.

Qu Daokui, president of Shenyang-based Siasun Robot & Automation Co, said, "Chinese robot makers must go global. The industry is so globalized and changing so fast that no one knows what a robot will look like in five to seven years. If we only stick our eyes to the home turf, we will die out," Qu said.

According to the Ministry of Industry and Information Technology, China is now on a par with foreign countries in voice- and image-recognition technologies, which are key to making advanced AI robots.

Also, about 50 percent of domestic robots are equipped with homegrown servomotors, a key element of sophisticated automated machines. This ability overcomes certain technological bottlenecks that have been impeding the industry's development for a while.

Wang Tianmiao, president of the Smart Manufacturing Research Institute at Beihang University, said technological progress is helping accelerate the global expansion of Chinese robot makers. "But greater international cooperation on R&D is needed to crack the high-end overseas market," Wang said.

Mounting enthusiasm for broader international cooperation was in evidence at the 2017 World Robot Conference in Beijing in August.

Vice-Premier Liu Yandong said at the event's opening ceremony, "We will step up efforts to foster closer cooperation with other countries, focusing on robotics R&D, training, and how to better integrate artificial intelligence technologies into innovative AI robotics."

Sanbot robots played great roles at Global Innovator Conference

2017 Global Innovator Conference (GIC) was recently held in Shenzhen. The organizer invited the Chief Scientist of Hanson Robotics and General Artificial Intelligence Association Chairman Ben Goertzel, 2007 Nobel Peace Prize co-winner Wood · Clark and other well-known innovators on artificial intelligence, large data, precision medical, clean energy, intelligent manufacturing and many other topics to share innovative ideas. Artificial Intelligence Robot Han, Baidu's Small Robot and QIHAN’s Sanbot Elf robot also attended the Global Innovator Conference. Sanbot robot played great roles at the event.

Compared to the bright stars of the global innovator lineup, the "black technologies" from the artificial intelligence star enterprises were more eye-catching.

At the entrance, as the autonomous robot security guard, Sanbot Elf monitored and guarded the special innovation products and experience area for 24 hours per day. All the guests first met the mighty Sanbot King Kong intelligent robot and they could be allowed to enter the room after scanning the electronic code; and its partner Sanbot Elf robot is responsible for the follow-up reception work.

The artificial intelligent products and intelligent robot with all kinds of shapes and functions showed that they would be the key parts in people’s lives.

It is true that the manufacturer and supplier of Sanbot robot is the practitioner of the “Wisdom Earth”. Taken the Sanbot King Kong robot as one sample, this robot integrates machine visual recognition, Multi-axis automatic control, big data analysis, which gained over 200 patents. Sanbot King Kong is capable of 5m/s walking speed and carrying 75kg cargo. While, QIHAN Technology hope the scenario is more imaginative, so the company open the technical standards of Sanbot robot and offer SDK and service document to attract the global developers and integrators, energizing intelligent service robots going to various industries.

The two-day Global Innovator Conference has closed. During the conference, 800 representatives from over 15 countries & areas shared their innovation achievements and experience. As far as we know, the conferences are held together by the China Council for the Promotion of International Trade, China Chamber of International Commerce, ABAC and CITIC Group, aiming to promote G20 to participate the technology innovation cooperation and practice the blueprint of G20’s innovation growth and action plan.

Three features to be discussed about intelligent service robot at WRC2017 summit

The World Robot Conference (WRC) 2017 is on the way. The WRC event will attract the largest quantity of new generation innovative robotic products and the most passionate professionals and scholars in robot industry. What’s more, Chinese senior state leaders will attend the significant event.

There's no question that massive highlights will debut at the conference. Among the highlights, there is one to be mentioned. On the afternoon of August 23rd, WRC2017 - Robotics Commercial Application Summit & the Opening Ceremony of the First Innovation Competition will be hold in Room A and B on the second floor.

Firstly, there are two heavyweight elites that will attend and share their points of views of the present robot markets and the future development of intelligent service robotics at the summit – Tan Jianrong and Pan Zhengxiang. Tan is the Chinese Academy of Engineering and was invited to be the Chief Scientist of QIHAN Technology Co., Ltd. in July. While Pan Zhengxiang is the member of IET (The Institution of Engineering and Technology) and doctor in HIT (Harbin Institute of Technology).

There are three features about the summit in the following processes:

One, at the summit, the subject is not how long we need to realize the all-sided intelligence, but it is the very problem each Chinese intelligent robot manufacturers care for: After such a long time development, how can the commercial robots for sale be combined and applied to the actual application scenarios?

Two, it is the first time that this actual problem will be talked about at this kind of large-scale world-class conference. At the WRC2017 - Robotics Commercial Application Summit, organizer will invite the robotics application operators to the stage and have a face-to-face communication, spreading their hearts to the robot manufacturers, robotic solution developers, and integrators.

Three, most of the prediction and assessment of the future robot markets from the robot manufacturers are similar - Their marketing & sales planning transfers from B2C to B2B and the applications of artificial intelligence robotics in service industry require vertical operators’ further development by combing the industrial pain points and application scenarios.

So as to practice the essential to the summit, the guests are representative: including the investors to new robot startups, robot manufacturing enterprises, and suppliers, robot operators who are digging out the marketing value and senior analysis companies that devote to the potential of advanced AI robots.

In addition to the points of views of robot applications and markets, the guests will perform live dialogs at the scene. When the robotic application operators throw out the question such as “The service robot is not as excellent as we expected”, how will the manufacturers, analysts, and investors answer? And what are the other’s solutions of the robot when manufacturers inquiry the advantages and disadvantages of B2B and B2C in robot industry?

If you’d like to learn robot application market, listen to the robot leaders’ intelligence and have a live interaction with elites in service robot industry, come to attend the WRC2017 - Robotics Commercial Application Summit & the Opening Ceremony of the First Innovation Competition that is organized by CAIA (China artificial intelligence robot industry alliance) on the morning of August 23rd.

Seven Development Trends for Robots in the Future (Part 2)

3: Looking more humanlike

As scientists develop more advanced intelligent humanoid robots, they will use the human body as a reference point. Japan has been leading the world in “realistic” robots, but China has some “realistic” robots as well.

The future of robots is to reach a point where robots will look just like a human. Even from a far distance, the robot will look like a human.

4: Durability Increases

Intelligent robots will have a tougher exterior and be able to go through more wear and tear. They will be able to be fixed easier and will last longer. 

5: Extended battery life

These sophisticated robots need power to exhibit all of their incredible features. This requires a lot of power and the batteries of robots are getting bigger and storing more energy to keep up with the consumption levels. But, these batteries are hard to make. The robot’s body has a limit on how big the battery can be. This new robot battery will take a while to develop.

There will be multiple solutions to the energy storage availability problem in the future. On a larger scale, fusion power could be a solution. If fusion energy could be harnessed into a robot, then a robot would have a limitless power supply. But, this kind of power supply is still a far cry from reality, and achieving fusion is very difficult. Also, the future will have better energy reserves, and this will also include batteries. Temporary power storage will decline as permanent storage efficiency becomes more efficient. Intelligent service robots will also be able to charge faster and hold that charge longer in the future.

6: More Logical Analysis Ability

Humans have a large capacity for thinking and analysis. Reading, debating, writing an article, and more are all controlled by the brain. Even simple tasks such as walking, breathing, and balancing are actions we do not even “think” about. But, for advanced humanoid robots, this requires a lot of complex computations. In order for robots to be closer to humans, scientists and engineers will have to continue to improve the logical analysis program. This will increase a robot’s intelligent. Soon, robots will have the logical ability to have conversations, recognize when their battery is low without any prompting from a human user. Basically, logical analysis will help the robot accomplish many tasks automatically, which will help mankind become more efficient.

7: More and More Functions

Robots are here to help mankind. To do this, robots must be able to be able to accomplish a number of tasks. This can include a receptionist or home assistant. Will you use the intelligent service robot to clean your home, remind you of your daily tasks, or video chat with friends or help look after your children? When going outside, robots can help you carry heavy objects or even be your own personal bodyguard. In the further future, sci-fi may become a reality. Transformer robots may even become a reality. One robot could be a car, humanoid robot, speaker, and more.

At present, we do not know the future of artificial intelligence robotics for certain. There are so many possibilities and so many people working with robotics that a definitive future is out of the question. Some certainty in the future is the smart automatic GPS navigation and the automation of self-driving cars will be in robots, in fact, it is already becoming a function.

Of course, the questions today is, are people smarter than robots, or are robots smarter than people? People may have invented and built robots, but robots are constantly learning. Humans work 12 hours a day, sleep 8 hours a day, and have fun for 4 hours a day; however, robots work 24/7. As long as the robot has power, it will continue to learn and accumulate knowledge, some even faster than humans. This must be taken into account on the future development of robotics.

Seven Development Trends for Robots in the Future (Part 1)

Today, the development ofartificial intelligent roboticscan be characterized as: Horizontally, the application uses are expanding,from 95% of industrial applications to more fields of non-industrial applications. Vertically, there are more and more different types of robots, some are looking like more human like, while others are becoming very small, some say as small as a grain of rice. Robots are becoming smarter and more enhanced. 

Development Prospects of the Robotics Industry

One of the most positive parts of “Made in China 2025” is the robotics industry. The robotics industryis expected to reach $4.5 trillion by 2025. From this assessment, $260 millionwill come from advanced medical robotics in hospitals; 1.4 trillion will come from industrial automation and business service tasks. The use of robotics in the business industry is equal to $75 million in full-time employees. Also, smart home robots efficiency will save $500 billion.

Future Development Trends of Robotics

The development of robots is the next industrial/technological revolution, leading humanity in a new and advanced direction. In theory, a robot with “consciousness” is a highly advanced AI robot, but consciousness can be divided into simple consciousness and complex consciousness. Of course, the human consciousness is still way, way more advanced compared to a robot’s. And, today’s robot’s “consciousness” is still in simple consciousness. The future consciousness of intelligent robots is in the following developments:

1: More perfection of the language function

Because robots will be interacting with humans, the language function must be perfect. To achieve perfection, the robot’s internal memory must store a lot of speech patterns and an extensive vocabulary. A robot’s language ability relies on how much language data is stored. 

As time moves on, the language function of artificial intelligent robots will become better and better. This is undeniable. Soon, robots will be able to learn multiple languages faster than a human. In addition, robots can utilize the self-reorganization vocabulary ability. This means that they are communicating with humans, they can automatically use relevant of similar phrases if they are confronted with statements or words that or not internally stored. This ability of being able to respond to a previous sentence in a logical way is a form of consciousness.

2: Perfecting the movements

A robot’s movement is similar to a human’s. Human gestures are very diverse, waving, shaking hands, walking, running, jumping, and more gestures are all human movements and actions.Robots can imitate some of these movements, but they are slow and rigid.

Intelligent service robots in the future will have more realistic movements, having them seem more human like. Robots may soon be able to have movements that many humans cannot do such as a somersault or handstand.

3: Looking more humanlike

As scientists develop more advanced intelligent humanoid robots, they will use the human bodyas a reference point. Japan has been leading the world in “realistic” robots, but China has some “realistic” robots as well.

The future of robots is to reach a point where robots will look just like a human. Even from a fardistance, the robot will look like a human.

Human and robot’s cooperation will probably be the main trend in financial consultant industry

If you are one robot fan who is always caring about the robotics affairs, you must know about Alexa robot from Amazon. Right now, this robot is playing the role of consultant for customers in UBS Group AG in Switzerland. With this progress, Alexa may make the appointments, analysis the stock and even invest into stock.

In recent years, robot consultant is becoming one kind of fashion. According to one investigation from CNBC, even though the consumers who use the robot consultant are limited, their interest in robot consultant is continuously growing.

As was reported from BBC, in the era of fast-developing artificial intelligence, artificial intelligence robotics is replacing human staff and going into financial department. Nowadays, the most of the transactions have been performed by robot independently in the Stock Exchange in New York and London.

Is the robot consultant just one kind of fashion? No. For individual users, robot consultant not only helps to choose and manage the balanced investment portfolio, but the cost is lower than general consultant companies. And this is one reason why the robot consultant is paid high attention to.

Of course, more enterprise clients prefer to communicate with human consultant to get the customized investment idea. Because they don’t think it reassuring to hand high amounts to the robot consultant. What’s more, the human consultant is able to give more proper ideas to enterprise clients in deed. However, this kind of humanoid service robot can exist because most of the work has high relation to its data statistics and data analysis.

As you may know, it is not easy to make one accurate and suitable solution. It requires not only the special analysis ability and judgment, but the powerful data processing ability. For example, the data that three consultants process in one day is easily handled by AI arithmetic within one hour. That is one advantages of robot consultant.

According to incomplete statistics, in the USA, there have been more than 200 companies who are investing in the blue ocean market of robot consultant and the financial giants such as Blackrouck, Fuidlity, Vanguard and some others are among them. City Bank pointed out in one of its reports, “In the future 10 years, the capital of robot consultants probably reaches 5 trillion US dollars and it is a great piece of meat undoubtedly.

With the heat of “robot consultant is taking the place of human consultant” topic, some specialists insist in the questionable voice. James Gorman, the new “King of Wall Street” and the CEO of Morgan Stanley, pointed out, “robot consultant can only attracted part of the clients and they cannot replace all the analysts, strategist and investment consultants.”

Yes, we have to admit that, the present robot consultant cannot be called “professional”. Therefore, the combination consultant mode of human and intelligent service robot will probably be the main trend and best choice in financial consultant industry in the future years.

Meet the new generation customs service robot

[Background] To respond to the call of “Internet plus Public Service” (proposed by the State Council), on October 1st, 2016; Gongbei Customs introduced Sanbot intelligent robot to create “Intelligent Customs” and named the robot Xiaohai. Since October 1st, the customs service robots have witnessed an average of 340,000 people per day at customs. 

After 9 months, Gongbei Customs welcomed a new generation Xiaohai customs service robots. Compared to the original version, this new and upgraded generation customs service robot comes with many more advantages. The following are just a few of the advantages:

1. The new generation is much taller, making it easier for adults to use. Travelers do not have to bend over to operate and interact with Xiaohai robot.
2. The arms, manufactured using 3D printers, are upgraded to be more human like and even have moving hands.
3. A thermal imaging function was added onto the pedestal of the robot: one HD camera helps the robot to lock onto the inspected object and the thermal imaging camera captures the thermal image.

All of the apps are customized for customs passenger services and inspection services, such as 

　　　　　　　　　Passenger inquires
　　　　　　　　　Random inspections
　　　　　　　　　Translation
　　　　　　　　　Tax Inspections
　　　　　　　　　Background checks
　　　　　　　　　Facial recognition
　　　　　　　　　and more  

Let’s have a look on how the robots help customs officials with customs services.

• Dispersing Information: Sanbot broadcasts notifications through voice and video to help guide first-entry and multiple-entry passengers (usually planning on staying for roughly 15 days) on which channels to go through. Also, the content on the big-screens connect to Sanbot advanced AI robot via HDMI for a matching broadcast to help better notify passengers. 

• Informing travelers about important laws: Sanbot never stops broadcasting and informing travelers about customs laws, regulations, and forbidden contraband items, helping passengers to abide by the laws and regulations and give them the knowledge report any illegal activity.

• Inquiry Services: In Sanbot’s system, this intelligent service robot is capable of answering thousands of frequently asked questions about customs services. A traveler only needs to activate/wake-up Sanbot. There are three ways to wake-up Sanbot customs service robot and start asking questions. Passenger can click the microphone App, call “Xiaohai, Xiaohai” or they just stand in front of the robot and Sanbot will wake up when its camera detects a passenger’s face via facial recognition. During the inquiry, passengers can choose to call a human service person if the robot cannot answer some special or extremely specific questions.

However, some passengers complained about the interactions with the service robot and how they were not as good as expected. Chen Lei, the customs service robot engineer from QIHAN Technology, responded to the customs officials and media, “During rush hour, the loud noise affects the robot’s voice recognition and this is the drawback of most voice recognition systems; and the other reason is that the customs content in the robot are professional and written in a standard dialect, and it may not recognize it if the passengers’ questions are too colloquial.”

With the intelligent AI system powered by IBM Watson, Sanbot supports text translation, voice translation and more translation techniques in 10 languages for passengers’ inquiring services. In addition, passengers can check out their goods’ tax through Sanbot’s Tax Inspection App when they go through customs clearances.

Thermal Imaging Inspections: A thermal imaging function was added onto the pedestal of the robot: one HD camera helps the robot to lock onto the inspected object and the thermal imaging camera captures the thermal image. With this function, the most advanced robot helps custom officials examine passengers’ bags, suitcases, etc. and is mainly used beside the inspection line. The function reveals the covered goods that people cannot see with the naked eye. It helps monitor whether passengers smuggling undeclared or contraband materials, improving the customs officials’ speed and accuracy and dealing with customs inspections and combat smuggling effectively.

Sanbot can perform even more functions for customs inspections. Once the one-key defense is deployed, Sanbot will send an alert once a moving object is detected in the specified areas; if a criminal’s ID information is inputted into the robot’s database, Sanbot sends the alert to customs officials once the suspect is detected so the officials can do further inspection on the suspected passenger, fighting against crimes and effectively guarding people’s safety.

Tan Jianrong was invited to be the Chief Scientist of QIHAN Technology

On July 27th, Tan Jianrong, the Academician of China Engineering Academy, Mechanical Engineering Specialist, and professor of Zhejiang University, was invited grandly to be the Chief Scientist of QIHAN Technology. The two sides would plan to begin the deep cooperation in artificial intelligence robotics, and apply to build the academician workstation to train the first-rate industrial talents, to improve the R&D ability of Chinese service robot and commercialization of cute-edge research results.

The appointment ceremony of the chief scientist was held grandly on July 27th and Mr. Lin Lvde, the CEO of QIHAN Technology issued the certificate to Tan Jianrong.

“It is one of the milestone events for QIHAN Technology to recruit Tan as the Chief Scientist and it marks the innovation development strategy of QIHAN Technology went into a whole-new historic phase in artificial intelligence.” Mr. Lin made the speech at the ceremony, “Mr. Tan will make the strategic guidance for the artificial intelligence development and make an entire guidance for the present AI technology system in QIHAN Technology. We two sides will apply to build the academician workstation together and will make a specific research cooperation plan in the key business direction of artificial intelligence.”

After receiving the certificate, Mr. Tan shared his points of views on the development of artificial intelligence too. “The development of advanced commercial robots will generate the three big trends: hard-soft fusion, virtual-real fusion and human-machine fusion. We should have to have both the hard and the soft in the development of advanced AI robot. Under the condition of intelligent hardware condition, artificial intelligence is based on the big data processing and using developed Internet to combine the local application functions, to offer real and effective commercial value for various industries.

The judgements on robotic development from Tan happen to coincide with the strategy of the development and research and commercial application of Sanbot service robot. In 2016, QIHAN Technology proposed to be the creator and leader of intelligent service robot, and has been devoted itself to building the developer ecosystem of “Robot + Various Industries”. QIHAN Technology has been integrating the technical ability and industry resources of robot developer & manufacturer and robotic solution developers to form the “Robot + Industrial App + Cloud service” three-in-one ecosystem, create multi-role robot products in various industries and offer intelligent services in the multiple scenarios.

After the appointment, TAN Jianrong will play the full role in the AI system design and R&D achievement and industry experience in intelligent manufacturing and virtual reality. He will cooperate with QIHAN R&D team deeply to improve the R&D ability of the intelligent service robotics and promote the commercialization of cut-edge achievements. In addition, the two sides will apply to build the academician workstation together to gather and train first-rate industry talents to break through technical barriers and Production-Study-Research land, to take the lead in the coming eruptible development of artificial intelligence.

The rate of Chinese AI robot’s facial recognition has reached more than 99%

In recent years, scientific community has been seeking breakthroughs in artificial intelligence. Especially at facial recognition looking for missing people, it has become a focus topic that whether AI technology can play a practical role in public service area such as missing people search and so on through hi-tech methods. It’s worth mentioning that Chinese Academy of Science has invented one AI robot and the rate of facial recognition nearly reached 100%. The intelligent robot has been applied practically in people’s lives.

It’s understood that, the artificial intelligent robot, named Xiaojia and invented by Wang Jinqiao’s team under Chinese Academy of Science, has the high rate of 99% at facial recognition. Comparing ID card and live image and under the condition of one hundred-thousandth false alarm rate, the facial recognition rate has reached more than 99%. And its rate reaches 85% under the dynamic condition.

Wang Jinqiao explained, “Xiaojia’s facial recognition adopts one low-power consumption and neural network algorithm based on deep learning. It is able to capture facial all-round structure characteristics and partial nuanced difference at the same time, so as to learn about individual facial structure.”

It’s introduced that, in practical application, Xiaojia’s facial recognition function has helped police to find out numerous litigants’ relatives. On Sep. 12th, 2016, in Song County Henan Province, a man saw the other one very similar with him and considered him his twin brother missing for many years, so he called the police. The police then collected both their facial images and Xiaojia AI robot finally checked out they are the right twin brother separate for 40 years. Earlier before this event on Aug 10th, 2016, an old woman in Ruzhou City could not find her home and didn’t take anything with her, then police collected the woman’s facial image with phone and input into Xiaojia’s facial recognition system. The advanced AI robot found out the woman’s ID within one second.

During last two sessions, Li Yanhong, the CEO of Chinese Baidu, proposed the concept of AI for people search, receiving extensive attention from society. With the continuous mature of artificial intelligence, facial recognition and its technical universality will be much more popular in people search and other public services. In the future, intelligent service robot, one of the best artificial intelligent carriers, will play much bigger role in people’s lives, both for home or commercial usages.

Fall into a lawsuit? Sanbot legal service robot helps

It takes the jobs of lawyers to answer over 50,000 special questions, plays the role of lawsuit guide in the court to train litigants to know of the initiating processes and helps mediate disputes between neighbors and family members… In April, the customized intelligent legal service robot was developed successfully in China Software Valley in Nanjing City and began to offer service. It seemed there was wide gap between law and big data and artificial intelligence, but the cross-border team-up brought the intelligent service robot with “brain of law”.

 “Hello, what can I do for you?” When the reporter of Nanjing Daily was talking with a working staff, a cute intelligent humanoid robot came over and greeted them. That was an intelligent robot developed by QIHAN Technology and “brain of law” given by Nanjing University and some other universities.

Inquisitor: What should I do if my boss owes me salary?

Sanbot Legal service robot: Does the opponent accept the owed amount? One, he or she accepts; Two, he or she is controversial…” Faced with numerous questions of labor dispute and feneration from inquisitor, Xiaofa (name of the legal service robot) responded with details and listed the laws and regulations, judicial point of view and related cases on the screen. At last, according to the claims from inquisitor, Xiaofa provided QR code for inquisitor to download the big data report, which predicted the probable result of judgment, approval rating and reject rating, analyzed the probable factors leading to lawsuit failure and reminded the litigant of evidences, time cost and economic cost…

It is not strange that the robot can recognize and speak Chinese, and the important thing is that the advanced AI robot can recognize and speak near 30 foreign languages, and quote legal regulations, analyze cases and make reasoning and judgement. Du Xiangyang, the lawsuit solution developer told Nanjing Daily, “Xiaofa is capable of communication, facial recognition, voice command and source recognition, independent walking and the other basic functions, and the most advanced is the human-robot interactions in laws and regulations. The programmable humanoid robot can answer over 50,000 related questions, including civil law, criminal law, commercial law and other numerous areas.”

How does the robot learn and use the laws and regulations? It is the latest technology application achievement of legal big data. In the opinions of the administrator of the project Liang Yanyuan and other AI engineers, laws and regulations, accusations and the relevant legal terms are all codes. Via technologies such as algorithm, intelligent mapping, etc., robot can also imitate lawyers to question closely, imitate judge the logic and make the final conclusion.

“It was last year when the thought of lawsuit service robot came out.” Du Xiangyang told the media. “The judicial service professional personnel are lacking, the cost of lawsuit consultant is high and normal citizens know little about lawsuit processes, which are the pain points for legal services. An advanced intelligent robot, integrated with professional knowledge of laws and regulations is very helpful to the society.”

As far as we know, till now, over 80 Xiaofa Sanbot legal service robots has been serving in courts, justice bureaus and legal branches in Zhejiang, Guangdong and more provinces, to take the job of services including lawsuit guidance, lawsuit consultant. The robots can be for sales or renting. Du told Nanjing Daily in the end,“this was a society of ‘Robotics as a Service’, and in the future, any areas related to laws could adopt the intelligent legal service robot. The competitors are not too many and our robots are of first-rated hardware and software, therefore, we would have a prosperous future regarding this robot product.”

Sanbot robot is expected to contribute more to hospitality business

HITEC Toronto 2017, a three-day hospitality event, kicked off on Jun 26th at the Metro Toronto Convention Centre in Toronto, Canada. HITEC (or Hospitality Industry Technology) is part of HFTP and normally held in North America, Europe, and Asia. The HITEC this year attracted over 500 exhibitors in hospitality and relevant industries. Sanbot service robot was loved by international professional hoteliers and onlookers at the scene.

Sanbot, manufactured by QIHAN Technology, is a Cloud enabled open API intelligent robot with world-class hardware and software from Sony, Sharp, IBM Watson and more. The intelligent humanoid service robot is one three-in-one ecosystem integrating Hardware, Mobile App and Cloud service. And the open API enables developers to accessibly develop and install applications according to the scenarios wherever users would like the robot to work.

It was the first time Sanbot debut in Canada, and also the first time at such a professional hospitality event. At the booth, professional hoteliers and onlookers were surprised when heard of the basic introduction of the robot from Mr. Spencer Block. Spencer, the marketing manager of QIHAN Technology, is the planner and charger of Sanbot in HITEC event.

As well as the basic introduction, Spencer controlled Sanbot robot via voice command, touch screen and mobile App Q-Link, which attracted massive visitors to have interactions with the robot. He demonstrated Sanbot Store solution to the public, Sanbot Store help retail and hospitality business with product introduction, customer reception, promotional activity and entertainment and event big data record, improving their customer stickiness and business benefits effectively.

The wave Sanbot created at the event even brought the world well-known media, IT World Canada. Brian from the media held an interview with Spencer and Sanbot. “Sanbot robot can do more for home and businesses, such as preschool and school education, health care for the elderly and kids in family and also hospital, retail promotion and transaction, and the most important is hotel service. Sanbot has more potential abilities to be developed, you’ll meet very soon”, Spencer told to IT World Canada when was asked what Sanbot could do.

When talking about the prices, Spencer illustrated that QIHAN Technology had been recruiting agents, robotic software developers and professional integrators, and the prices are different, up to the requests, order quantities or customized services.

Prior to HITEC, Sanbot robot had been a new face in the hospitality market to many hoteliers. Sanbot left unforgettable impression in the North American hospitality industry. Hoteliers thought Sanbot could help them with their hotel staff training and businesses promotion. Sanbot even received the attention from the international hi-tech giant – Sumsung and some other industry professionals also considered Sanbot as one good solutions provider in remote conference, communication and the potential network solution, etc.

The exhibition was not the only event in Toronto Sanbot attended. Sanbot went to a robotics summer class at The University of Toronto to help students learn about automation, AI, and android platforms, all of which are part of Sanbot’s advanced technology. Students got to try out some of Sanbot’s demos and had great learning experience.

From exhibition halls to classrooms, Sanbot had a wonderful first trip to Toronto and hopes to return soon. 

Sanbot's “AI + Innovative Chain Solution" energizes businesses

Background: QIHAN Sanbot Robotics was invited to the world’s largest-scale chain industry summit – China Chain Day 2017. China Chain Day is the most influent and biggest chain industry summit in the world and dedicated to creating global new type chain industry ecosystem. Through shared cases, communication, connective sources at the scene, the event drives China’s chain businesses go to the whole world.


Consumption updating: AI pushing China’s chain to the whole world


"Internet, digitalization, IT, platform, accessible diversity, extension of the border, business model" are the prescriptions to consumption upgrading from the titans in chain businesses. And for "how to reduce labor costs and increase foot traffics", “how to offer a better training for staff, job recruitment, interesting interaction, social contact" and other, artificial intelligence is the hot topic.


The costs are similarly equal for online E-commerce and physical stores. Channel-oriented is out of date and the stores are conducting transformation and consumption upgrading, to become customers’ experience area. Thus, AI is the blue ocean of next consumption upgrading. In recent years, intelligent service robotics, AI voice recognition, facial recognition and similar high technologies are subverting the channels of retail industry.


In AI area, voice and visual recognition take up the highest ratio and each of them is 60% and 12.5% of artificial intelligent market. As predicted, the total amount of Chinese AI market will reach RMB9.1 billion from RMB1.2 billion in 2015.


Under the background of enough material for youngsters born in 90’s and 00’s generation, retail industry will encounter another evolution by vital of high technologies in the future 10 years – retail will not only mean buying and selling, but include the shopping experience and other feelings, both for E-commerce and physical stores.


Sanbot’s “AI + Innovative Chain Solution” energizing businesses


With the “New Retail” rising, various models of artificial intelligence are happening. And in future, with the integration of online and offline and better experience, customers’ staying on online platform is the key to justice their competitiveness.


In the past few years, QIHAN Technology has been deploying AI application platform and created one whole solution system for businesses based on the innovation of intelligent hardware. And its first commercial robot Sanbot S1 debut to the markets in 2016. Presently, QIHAN Technology’s R & D on robotic voice recognition system is just one part.


Sanbot Cloud-brained humanoid robot intelligent promotional management platform is of capacity to combining online and offline, realizing all-channel operations and customers’ images. For example, the intelligent robot’s facial recognition helps with membership recognition and call members’ data for accurate promotion, cutting off the membership costs and improving businesses sales value effectively. The humanoid service robot can offer guidance service, interaction experience, ensuring customers to receive better services both online and offline.




In the near future, Sanbot will bring more innovative solution for consumption upgrading of retail chain businesses and various industries by vital of AI technologies.