Smugglers Beware – The Age of Robot Customs Agents Has Begun

Not that airport security is what we’d call lax, but for the customs evaders of the world, at least there was some hope of human error. This month saw the beginning of the end of that hope — there’s a new kind of customs agent on the scene, and it’ll always be watching!

Sanbot Max is the latest robot from Chinese firm Qihan, which has been busy making robots that can interact with humans for retail businesses, hospitals, and, yes, even government agencies. Max has donned the uniform (seriously, they gave him cool shoulders and a little arm patch) of China’s Inspection and Quarantine Bureau and has been given a post in the Shenzhen Bay Port in the south. Max won’t be doing any tough guy acts any time soon, but from the sounds of it, this bot is a little bit more than just a techie tourist attraction!

Admittedly, we were ready to write Max off as a novelty — after all, while robotics and AI have advanced rapidly in the past few years, neither are even close to replacing what humans can do. Well, alright, maybe just the AI part is behind — we do live in a world where robots can land sweet backflips with no support.

Well, Max is no novelty, but this bot won’t be replacing any humans, either. Max will need human partners to do the decision making, but it is equipped with a few powers that humans most certainly do not have — infrared vision, instant facial recognition, and radiation detection. That makes it possible for Max to spot banned foods or illicit materials while spotting anyone that the Chinese government has flagged. So, uh, keep that in mind if you’re going to Shenzhen!

We’ve been interested in Qihan since 2016, when they showed off the original Sanbot. They’ve released a few other versions of their robot, like Max, since then, but the basic design has remained the same. Qihan’s bots stand about three feet tall, with a cute expressive display for a face and a tablet on the body. Sanbot is equipped with AI based on IBM’s Jeopardy-winning Watson technology, with extra abilities that can be added depending on how Sanbot is being used. Qihan has seen Sanbot used in elder care homes to provide companionship and aid residents, in stores to help customers find products and deals, and now in government security posts!

In the beginning, Sanbot had ineffective flippers for arms that were probably there for charm more than anything. Earlier this year, Qihan started making a Sanbot with proper arms and hands, with fingers that could be moved individually. That allowed Sanbot to pick up, hold, and carry objects from place to place, which really expands what the bot can do in hospitals or elder care homes. Sanbot can be interacted with using voice commands or the touchscreen on the tablet, and while Sanbot still has the same occasional problems with voice recognition that many voice assistants do (hi, Siri!), Qihan and their voice recognition partner, Nuance, have come a long way.

So, is this another job destined to be taken over by robot-kind? I guess it depends on what kind of time frame you’re talking about. We’ve seen Sanbot for ourselves, and while it’s pretty impressive at doing narrowly defined tasks like following people around or understanding basic voice commands, it’s nowhere near anything that could operate in the field with no human support — it’s not ready to take anyone’s job!

And, for all the noise, half-joking or otherwise, made about robots taking jobs, that’s generally the case. AI development is still many years away from creating, well, true artificial intelligence. While humans can react dynamically (and unexpectedly!) in every situation, most machines can only take a certain number of actions in response to a certain number of inputs (say, a voice command or a feed from a camera). Until that human creativity can be copied, a lot of us are still safe.

Still, that doesn’t mean robots will only be operating with human partners. There are some bots that certainly will displace people in the near future, and you’ll find them in cars. In fact, driving is kind of a strange example that runs counter to most uses of robots and AI. Usually, a lack of creativity or dynamism is seen as a bad thing — a solo customs bot that can’t immediately take action when it thinks it’s being tricked isn’t much good to any government. But, in driving, that human ability to be creative and multitask works against us! Humans get distracted or use their superior cognitive abilities to make poor decisions like drinking and driving. Autonomous cars that are designed with a narrow, focused purpose — just drive and don’t hit anything — will almost inevitably be better drivers than humans once the technology is fully developed (which might not be all that long from now). The same will hold true for repetitive tasks like data entry or stocking.

One thing’s for sure — with a robot in uniform, a robot that does backflips, and a robot that wants to have babies, it’s only going to get wilder from here!

Repost from http://www.chipchick.com/2017/12/ctk-qihan-sanbot-china-customs.html

Sanbot Max's newest robotic solution for hospitality (especially for enterprises)

Using a robot that just looks great at the front desk or lobby is just one prong of Sanbot Max that will effectively elevate your business. In addition to its good looks, Sanbot Max is capable of performing valuable services for your business. Recently, QIHAN issued Sanbot Max’s innovative hospitality solutions for enterprises.

Sanbot Max is equipped with:

• Dexterous arms, hands and fingers moving independently or in conjunction;
• Multi-lingual voice recognition and command (plus, open API to enable Android applications);
• 3D vSLAM technology and autonomous mapping, coupled with hundreds of infrared and other obstacle avoidance sensors that guided them, unobstructed, through uber-congested convention areas;
• Chest-embedded Ethernet and USB ports anchored by sturdy brackets and flexible waist movement that allowed for effortless attachment of third-party devices (printers, monitors, large LED screens, ATM machines, scanners), as well as the ability to attach or tow objects of up to 75Kg.

This is the premier commercial service robot for enterprises, catering services, hotels, businesses, and other industries. The solution QIHAN released aims to help enterprises with customer reception, company introductions, contacting staff members, security patrols, and more. See how Sanbot Max’s solution will benefit your enterprise.

Visitor Reception

When a visitor is at the entrance to your company, Sanbot Max will greet them:
Sanbot Max: Hello, what can I do for you?
Visitor: I want to visit Jack.
Sanbot Max: I need to register you; may I have your name?
Visitor: My name is Lee.

During the recording process, Sanbot Max will capture a photo of the visitor and input both the visitor’s photo and name into its system. Next time the visitor arrives, Sanbot Max’s facial recognition technology enables the advanced robot to greet them, “Lee, what can I for you?” With visitors being a part of a company’s the Big data, the company administrator can easily manage, collect, and analyze these statistics.

Sanbot Max will call the staff member via the Sanbot Q-Link mobile APP. The staff member can ask Sanbot Max to take the visitor to the conference room, or say they do not have time to see the visitor. Equipped with advanced 3D vSLAM technology and obstacle avoidance sensors, Sanbot Max will take the visitor to the conference room. The robot can also give the visitor a tour of the company.

Administrative Management

Sanbot Max is the great assistant for administration management by taking the basic management and repetitive work. Sanbot can record all of your staff’s information (photo, name, contact) into the system and never lose the information as well as keeping that information extremely safe. Staff members can look through the contact list to familiarize themselves with any new employee. After the staff’s information is inputted into the system, Sanbot Max will help check in and check out staff members, keeping a comprehensive and accurate attendance record.

Remote Services

Whether Sanbot Max is using its 3D vSLAM function or being controlled by the mobile app, Q-Link, Sanbot Max can patrol and monitor your company 24/7, and you can instantly see what Max sees through the app. This will help ensure your establishment is not in any danger. And, Q-Link enables absent personnel to interact with Sanbot Max and people at the office, making sure no one misses a meeting.

Data Management and Application

Sanbot Max is able to collect and store all the visiting records into its system, and it will form comprehensive graphs and records (one month, one quarter or one year). For example, the administrator can check on one employee’s attendance record and make an analysis on their working status; the purchasing manager can analyze the supplier’s visiting record to see if there is anything abnormal happening to the supply chain, and more.

This solution is not the only solution for businesses. With an open API, Sanbot Max can be further developed and applied into more working scenarios: 4S shops, sales centers, government buildings, shopping malls, banks, hotels, exhibition halls, etc. Sanbot Max’s professional and all-round skills simplify the customer reception and internal management, reducing labor costs, creating business value, reducing operating costs, and improving the enterprise’s image.

If you are a robotics solution developer, system integrator or AI agent, this is the time for you to join the Sanbot family.

Intelligent Robot to Fuel the Digital Transformation for Commerce

On Nov 3rd, the fourth World Internet Conference kicked off in Wuzhen, Tongxiang City in China's Zhejiang Province. The conference theme was "Developing Digital Economy for Openness and Shared Benefits -- Building a Community of Common Future in Cyberspace", and the conference lasted three days.

A number of notable people included international government officials and moguls from world-class IT enterprises attended the conference. But, it was not just people that were at the event. A series of advanced theories, technologies, products, and business models also graced the conference. Sanbot Max, one of China’s leading commercial service robots, showcased it capabilities for digital transformation.

During the conference, Sanbot Max was under a different name, Xiaoyou. Xiaoyou is the customized financial service robot developed by QIHAN Technology and Yonyou Cloud. Xiaoyu is based on QIHAN’s Sanbot Max humanoid robot and is the professional assistant to help upgrade financial management.

Xiaoyou humanoid service robot comes with a series of innovative AI technologies, such as voice recognition, image recognition, object recognition, autonomous mapping, training functions, AI model, etc. Using these technologies, Xiaoyou can collect and analyze data, which Sanbot can apply that data into actual working scenarios. Plus, deep learning allows the AI robot to become smarter and be able to accomplish more tasks.

Xiaoyou can perform a number of assistant services for financial sectors. These services can be categorized into four types:

Smart Accounting: Xiaoyou is capable of smart data collection (OCR and speech input), smart check, smart voucher, automatic monthly fee, automatic tax-paying and reporting, automatic account checking, and other financial services. These services help the human staff focus on more complex work.

Smart Query: The intelligent humanoid robot is a very smart assistant that can communicate with customers efficiently. Listening to a customer’s simple inquiry, Xiaoyou can complete massive amounts of work like report searching, identification input, voucher entry, expense account input, etc. Soon, Xiaoyou will be able to recognize peoples’ natural language and business model to perform smart interactions, automatic query, producing vouchers, and so on.

Smart Recommendation: Based on industry Big data, Xiaoyou can recommend suitable templates, rule vouchers, report cases, basic industry data, and other recommendations for the financial staff, reducing repetitive accounting work and effectively increasing efficiency.

Smart Analysis & Prediction: The Big data from Xiaoyou’s interactions with customers is one of the key factors that help intelligent financial services. Its “brain” more accurately and intelligently analyzes Big data. It can offer intelligent operation management such as making future assessments and sales predictions.

The smart financial service robot can do more than what was listed above. It can offer more intelligent services based off the enterprise’s specialized requests. This reduces costs, improves working efficiency, and creates added financial value.

At the conference, Xiaoyou’s excellent performances caught the attention of senior government officials. Yuan Jiajun, the Governor of the Zhejiang Province, and Xu Lin, the Dean of CAC (Cyberspace Administration of China) came to see the customized Sanbot Max financial service robot.

Governor of the Zhejiang Province Yuan Jiajun and Xu Lin from CAC

During China’s No.1 Internet conference, Jack Ma from Alibaba Group, Pony Ma from Tencent, Robin Lee from Baidu, Pichai Sundar from Google, and Tim Cook from Apple all talked about their opinions on Artificial Intelligence. And all of them think that AI will greatly benefit society.

A new technological revolution with the core of Internet Technology is rising. The internet is becoming the leading power of innovation that is driving development and changing people’s lives. Sanbot Max’s innovative technologies make it a superior AI service robot and will be a great power in the digital transformation of businesses. Sanbot Max is and will create a great business value and hi-level experience for everyone’s lives.

Sanbot Max will offer robot services for financial sector

November 23, 2017 - The China Mobile Global Partnership Conference 2017 was held at the Poly World Trade Center in Guangzhou, China. With theme of “Creating the Future Together, Smart Connecting to Everything”, China Mobile showcased the latest achievements from roughly 200 well-known hi-tech enterprises including IBM, Huawei, Tencent, and Samsung, all of whom are global partners of China Mobile. One technological achievement at the event was Sanbot Max, a robot jointly developed QIHAN Technology and powered by IBM’s system.

QIHAN Technology has been in cooperation with IBM since it launched its first intelligent commercial service robot Sanbot Elf. Powered by IBM Watson AI system, Sanbot Elf has been working for scenarios in more than 30 countries, benefiting traditional businesses and the customers. Again, QIHAN introduces IBM technology for the newest service robot Sanbot Max.

Sanbot Max has an open API, which allows this robot to be customized to fit special business model. In the financial sector, Sanbot Max was customized to be the financial service assistant. The intelligent humanoid robot, with the IBM AI, gives Sanbot the ability to perform this job to perfection. Let’s see what Sanbot Max can do for finance:

· Sanbot can answer common banking questions customers have. These questions could be about transferring money, stolen or lost credit card, and other common banking procedures.

· Sanbot can comprehend and analyze an investor’s financial status, goals, and risk preferences. Using this knowledge, the advanced service robot will be able to provide unique and personal financial planning and recommendations. Its Artificial Intelligence allows it to have a near flawless dialogue and interaction with the investor.

· Using its powerful IBM-powered brain, Sanbot Max will find the best path towards a person’s financial goals and dynamically monitor their assets in real-time. Sanbot Max’s brain also gives it the ability to use this data to offer recommendations for investment adjustments and asset allocation, leading to more profit.

· Sanbot + IBM AI system gives Sanbot Max an incredible learning ability, particularly in the dialogue interaction with a human. With this ability, Sanbot can better serve the customer.

· There is more. Sanbot Max also carries a sophisticated facial recognition system and memory. Sanbot Max can remember names, age, and even the mood of someone. Sanbot Max can identify VIP customers or a customer’s personalized service. This means that if you walked into a bank, Sanbot would recognize you and what services you need, saving you lots of time.

Visitors got to see and demo all of the functions, which amazed them. Banks have started to see the advantages of Sanbot Max particularly with regards to data collection. Customers interacting with Sanbot everyday can help banks create a data platform. Sanbot Max can analyze and process these data and present it in a way for the bank to understand the data and use it to better their services.

Sanbot Max also has great physical characteristics. Sanbot Max can carry objects up to 75 Kg by adjusting its center of gravity, more than the average adult. Sanbot has a max speed of 5m/s, which is faster than the average human walking speed of 1.5 m/s. Plus, Sanbot has the ability the attach 3rd party devices such as printers, ATM machines, and more to help businesses expand and improve.

Many of these features are thanks to IBM. IBM China Research Institute has been researching AI, cloud computing, IoT, and the application of chain block technology. The advanced technology China IBM has will be a great help to industries across the world, medicine, environmental problems, logistics, and more.

Sanbot Max is ready to do its share to help with the research and application. In the future, QIHAN will cooperate with IBM to add more advanced AI services like Deep Understanding, Knowledge Reasoning, Continuous Learning and Multi-modal Interaction capabilities to Sanbot Max for the financial sector.

QIHAN Sanbot's victory at China Hi-Tech Fair

Hailed as China’s No.1 technology exhibition, CHTF (China Hi-Tech Fair) had a very successful event this year. CHTF showcases the latest technology, industries, and innovations; the CHTF is always the key exhibition for people and the media to see the latest innovations. This exhibition event exhibits more than 10,000 innovation items each year. AI innovations and development was the main theme at this year’s event.

As highly advanced pieces of technology, QIHAN’s Sanbot Elf and Sanbot Max (QIHAN renamed the Sanbot King Kong to Sanbot Max)commercial service robots shined at the event. Both robots are able to handle the responsibilities of reception and customer interaction. QIHAN’s Sanbot booth gave visitors a truly amazing robotic experience.

The AI is powered by IBM Watson AI system and an open API and SDK package, Sanbot Elf can speak 28 languages to help businesses around the world. QIHAN has produced numerous customized innovative solutions for Sanbot Elf, allowing Sanbot Elf to be integrated into various working scenarios, contributing to the transformation and upgrade of traditional businesses.

Sanbot Max is the newest commercial service robot from QIHAN Technology, and a great hit at the hi-tech fair. Sanbot Max’s flexible arms and fingers are able to perform different gestures like “OK”, ”After You”, “Pointing” and more. This technology is leading the service robotic industry. Sanbot Max can automatically adjust its center of gravity; it can carry objects up to 75kg. Its 3D vSLAM and obstacle avoidance allow Sanbot Max to walk around freely in a cluttered room. The Sanbot Max is the super assistant for the public sector and numerous businesses.

As one of the leading enterprises in producing advanced and new pieces of technology in China, the QIHAN team and Sanbot robot series received interviews from the Secretary of Hangzhou Municipal Committee of the CPC, the Director of Hangzhou Science and Technology Innovation Bureau, the Minister of Nanshan District Organization Department, and other government leaders. Many well-known Chinese media like Shenzhen Economic Daily, Hong Kong Commercial Daily, NetEase News wrote special reports about Sanbot robots.

Ryan Wu, the Vice President of QIHAN Technology, told the media, “The idea robot, like the mobile phone, should be able to carry different Apps to perform different services for different working scenarios.  It is not a single terminal, and only the integrator of industry resources and high technologies, can the robot has prospective future.”

An open API and SDK allow all developers and integrators to popularize these robots, integrating them into commercial scenarios. This idea of making a robot that an individual business can mold is what QIHAN does every day. This is the reason why QIHAN has multiple achievements in AI and robotics. QIHAN will continue to make solutions with an even more positive impact for businesses and industries from all over the world. 

QIHAN wins the “OFweek Best Service Robot Case Award”

On November 13th, the OFweek High-Technology Awards selection ceremony kicked off in Shenzhen, China. Over 100 hi-tech enterprises participated in the award ceremony. In order to be fair, the organizers invited experts in AI industry to make the selections. QIHAN Technology’s, Sanbot robot application won the “OFweek Best Service Robot Case Award”.

This is not a small award. This award is given by the Academician of Hamburg Academy of Sciences, the expert in China's Medium- and Long-Term Talent Development Plan, Zhang Jianwei, the Doctor of the Mechanical and Power Engineering College at Shanghai Jiaotong University, Cao Qixin. QIHAN Technology won the “Best Service Robot Case Award” out of 100 other participating service robots.

In October, QIHAN’s Sanbot Max humanoid robot was officially introduced at the Beijing courthouse to offer intelligent services. The customized Sanbot robot called Xiaofa provides legal advice and guidance.

The litigation management official from the court Zhao Lan stated, “The Xiaofa humanoid robot is capable of memorizing and explaining over 7000 items, laws, and regulations, and it can assist to searching for court rules and litigation processes. Plus, this robot recalls details of similar cases in its smart ‘brain’.” The intelligent and convenient services of the Xiaofa humanoid robot received praise from both the citizens and media from the moment it entered the courthouse.

Wang Peng, the Vice General Manager of Global Marketing Center, accepted this prestigious award. Wang said, “The award is an honor and QIHAN humbly accepts.” QIHAN Technology leads the robot industry in both Research & Development and Sanbot robotics application. This is because QIHAN has been practicing the strategy of “Sanbot + Various Industries” since the first Sanbot was deployed.

“Regarding Sanbot’s development, QIHAN Technology created 'platform robot', meaning the service robot is not only one robot, but the ecosystem of 'Robot + Cloud service + Industry Application'. Therefore, all the integrators and application developers can join the platform to customize the robot as they like.” Wang added.

“Maintaining the ‘Sanbot + Various Industries’ strategy, QIHAN Technology pushes forward the successful upgrade and evolution of traditional industries. The award was based on the case of Sanbot applied in the courts and judicial departments are a great achievement.”

Wang also made a speech with the theme of “Let Service Robot be an Enterprise’s Super Assistant”. During the speech, he shared QIHAN’s insight and commercial practice about the service robot, and proposed the “Robot Artificial Intellectualization” idea for the first time.

Sanbot Max can perform so much more than that you can imagine. The humanoid robot integrates more than 200 patented technology like powerful voice recognition, object and facial recognition, 3D-SLAM, etc., covering robot interaction, perception, motion control and other areas.

The Sanbot robot series’ patented designs and exceptional results have given QIHAN Technology numerous honors and praises, including Top 10 APAC Robotic Process Automation Companies 2017, Top Ten Commercial Service Robot Brands in 2016, Guangdong Famous Trademark, and more. QIHAN Sanbot robot series will contribute more to the upgrade of traditional industries, making the world more intelligent.

Welcome to enjoy the Sanbot robot services at China Hi-Tech Fair in Shenzhen

The 19th China Hi-Tech Fair, or CHTF, will kick off in a couple days. QIHAN Technology, awarded as one of the Top 10 APAC Robotic Process Automation Companies 2017 in October, has deployed its commercial use intelligent robot – Sanbot Elf and Sanbot Max to perform actual services at booth 1E35 of Nanshan Exhibition Hall and booth 1E01 of Bao’an Exhibition Hall, showing off the AI innovation strengths of the company.

Sanbot Max -- The super assistant for hospitality

QIHAN Technology has launched three generation intelligent service robots: Sanbot Elf and Sanbot Max for commercial use and Sanbot Nano for home use. Among them, Sanbot Max is the newest and most hi-tech robot which adopts 200 patents technologies. This time at CHIF, QIHAN will deploy the commercial use robots for intelligent services.

QIHAN equips Sannbot Max with super powerful voice recognition solution, which enables the humanoid robot to make up the shortage of poor interactive experience and inaccurate responses. The high technology that plays such a great role in actual use is QIHAN’s patented Chinese version “Zhiyin” (understanding the voice) semantic analysis system.

The labor capability of Sanbot Max is very strong and it reflects on two aspects: moving capability and weight loading ability. It is the only robot which can walk as fast as 5m/s in the world (more than triple of human’s walking speed 1.5m/s), and it can load weight up to 75kg, surpass two adults’ labor.

Sanbot Elf – the robot star in the whole world

Sanbot Elf has been the robot star in the global world and it will be the second time that Sanbot Elf offers services at CHTF event.

Sanbot Elf brings excellent human-robot interaction experience and intelligent recognition system, and it especially attracts customers and broadcasts with diverse marketing promotion methods. Sanbot Elf intelligent robot has been hired by customs, court and some other government business, bank, hospital, schools and large-scale commercial chain enterprises. Just in October, it began to offer services for more than twenty places including Pizza Hut Malaysia, Polish Krakow Airport, Beijing Book Building, etc.

The reason why Sanbot can go to a series of application scenarios in different industries is that QIHAN Technology has been practicing the strategy of “Sanbot plus Various Industries”. To popularize the commercial application of Sanbot robot, QIHAN Technology opens its API platform and SDK sources for global system integrator, robot solution developers. So the robot can be developed according to the scenarios where people want it to work to offer intelligent services.

During Nov. 11th-16th, Sanbot intelligent robot series will perform intelligent service at the China Hi-Tech Fair, proving the powerful “Intelligent Manufacturing in Shenzhen” to the whole China and even the world.

Meet the news humanoid robot at MGS Entertainment Show 2017

More than just fun and games, the Macao Gaming Show will attract a large amount of hi-tech giants to show off their different pieces of technology, including smart casino furniture, lighting fixtures, LED displays for both indoors and outdoors, and a range of different IT systems.

Together with the world-class brand Alibaba Cloud, QIHAN Technology will take its commercial service robot Sanbot Elf and the brand new humanoid robot – Sanbot Max to the MGS Entertainment Show during Nov 14-16th (Booth: Q45).

With a height of 145 cm, the customer service-oriented Sanbot Max is QIHAN’s third generation innovative humanoid robot. Now, with more advanced artificial intelligence technology. With functional shoulders, elbows, wrists, and five individually motored fingers, this creates a more human robot.

Sanbot Max is able to carry up to 75kg cargo or other peripherals such as printers, large screens, and more. Using 3D vision simultaneous localization and mapping (vSLAM), the advanced humanoid robot performs great positioning and navigation and autonomous route planning tasks. The maximum 5m/s walking speed adds another advantage to Sanbot Max.

By examining QIHAN’s Sanbot Max advanced AI robot, the MGS Show illustrates the rise of AI and virtual reality and how they will fit into casino application scenarios and online gaming. But, more importantly, for a multi-trillion dollar trading plan from east to west, the summit will examine how this new technology will generate smart cities and even smarter economies across the world.

If you are in Macao during the event, please come see brand new, state-of-the-art technology at the QIHAN Sanbot booth:

Dates: Nov. 14-16th, 2017
QIHAN Sanbot Booth: Q45
Venue: The Venetian Macao (Hall A&B, the Cotai Expo)

Sanbot robot will debut at MGS Entertainment Show in Macao

The annual MGS Entertainment Show will celebrate its fifth anniversary this year, and will return to the region from November 14-16 at The Venetian Macao.

MGS is a gaming, entertainment and leisure tradeshow seeking to attract established suppliers to the gaming industry. Tech innovators are again participating in the tradeshow which is held each autumn to promote their products to industry professionals.

With this year’s focus on innovations that are shaping the smart city of the near future, a number of leading technology companies have signed up to showcase technological advances, MGS said in a statement.

This year’s tradeshow will feature humanoid robots at the Qihan booth. The Shenzhen-
based company has become a leading player in video analysis since its creation in 2006. Last year, they came onto the service robotics scene with the launch of their line of Sanbot robots.

Beginning with a service industry robot called Sanbot Elf, Sanbot has made service with airport services and border security, as well as shopping malls and entertainment venues.

This year, Sanbot introduced Sanbot Elf’s ‘bigger, stronger, faster, and more human-like’ younger sibling, Sanbot Max. Both Sanbot Elf and Sanbot Max will be fully charged and ready for a meet and greet at the Qihan booth.

Also, Alibaba’s cloud computing service – which is China’s largest provider of public cloud computing services – will also be featured at the tradeshow. Alibaba has recently entered into an agreement with Macau to bring improvements to the territory’s infrastructure across various sectors, and to improve professional training in information technology available to students in Macau.

Advanced analytics and facial recognition have already permeated the video surveillance market as a result of companies such as Hikvision.

The ability of surveillance technology to piece together a condensed set of relevant events from a vast supply of video footage has changed the way investigations and security monitoring are conducted, the statement added.

Other major technology-related companies will also be showcasing their products and services alongside more traditional gaming and entertainment players and businesses.

meet intelligent robot litigation service in Beijing court

“Xiaofa, What should I do if I’m a victim of domestic violence?” On Oct 12th, the litigation service humanoid robot, Xiaofa, was offering services in the service hall of the Beijing First Intermediate People's Court. When asked about domestic violence, Xiaofa immediately responded with the laws and regulations about domestic violence. As court services are upgrading, intelligent litigation services with humanoid service robots are rapidly spreading, ushering in a brand-new litigation experience.

This Xiaofa litigation service robots are customized and programmed based on Sanbot Max, QIHAN’s third generation intelligent robot. QIHAN’s Sanbot Max is equipped with multiple types of cameras, highly accurate visual location, and object/facial recognition functions with 3D v-SLAM technology. Plus, the advanced AI robot is fused with the most advanced facial analysis & recognition technology as well as fast-moving obstacle recognition technology.

The new litigation service robot for the Beijing First Intermediate People's Court was used for the first time. On October 12th, the court held an event for the press to fully understand the service system of “All-orientation Service & Whole-process Conciliation”, introducing more than 30 intelligent devices including autonomous machine enquiry, intelligent litigant information recognition, raising efficiency. Among the services, the 1.5-meter-tall Xiaofa humanoid robot is the litigation helper volunteer for the citizens.

Zhao Lan, the litigation management official from the court, stated, “The Xiaofa humanoid robot is capable of memorizing and explaining over 7000 items laws and regulations, and it can assist to search rules and litigation processes, and details of similar cases in its smart ‘brain’.” The humanoid robot can perform even more except for initiating legal processes. When someone inquiries “I would like to start a litigation”, the robot will bring the person to the assigned service window through its v-SLAM technology.


The intelligent and convenient services of the Xiaofa humanoid robot received praise from both the citizens and media. The dean of Beijing First Intermediate People's Court, Wu Zaicun, expressed, “Litigation service hall is the first station where the citizens can initiate the lawsuit process in the courthouse, and their experience with litigation services affects their feelings towards the entire justice system. What’s more, the intelligent litigation services offer convenience to lawyers, as well as citizens. The upgraded litigation services also reduce a large amount of resources and costs, raising efficiency.”

It is worth noting that the Beijing First Intermediate People's Court is just one of the numerous government departments in the public sector to adopt artificial intelligence and robotic services. The Intermediate People’s Court of Nanjing, Xi’an and Guangzhou Baiyun District People’s Court have introduced Xiaofa intelligent service robots months ago. The Gongbei Port and Hengqin Port also introduced robots for intelligent customs services.

The fast-paced technological advance of government and public services opens up a large market; however, this challenges the technology capability and resources integration ability of robotic solution providers. The vice president of QIHAN Technology, Ryan Wu, explained to the media, “It is one of the biggest problems facing the industry, integrating robots in an economical way to realize higher efficiency and lower costs.”

In this scenario, the Xiaofa intelligent robot in the Beijing court indicates a masterful success. The innovative integration of robotic technology and legal service is the key to breaking industry boundaries and working properly in specific scenarios. With this strategic thought, QIHAN Technology, together with its business partners, will customize more specialized intelligent robots for each scenario based on Sanbot robots, to create the “Sanbot + Various Industries”.