Intelligent robot is able to offer more than 10,000 query services per day, while human lawyers offer 20 times per day at most; intelligent robot can answer the analysis report with 1000 words while human lawyer answer 10 words during the same time; robot can react to query within one minute, but human lawyer can only offer service with fragmented time.
QIHAN Technology’s Sanbot intelligent litigation service robots have been introduced by numerous courts, police stations, and law offices in Beijing, Tianjin, Hangzhou, Shanghai, Guangzhou, Shenzhen, and more. And the litigation services of these advanced humanoid robots got greater approves than human lawyers in quantity, quality and appraises aspects.
A lawyer called Wu Xiao told that, “Numerous-year litigation businesses bring me a feel that more and more people need litigation services. The number of lawyers is limited, while the number of people who need litigation services is increasing and the costs are higher and higher. 80% of them can’t afford a lawyer’s services.”
“Lawyer is a traditional and serious industry and lawyers make money with their knowledge and experience,” Zhao Yao, the President of Kun Ming Bar Association, “The daily work includes litigation query, cases management, document check, negotiation, legal analysis, truth investigation, document drafting, appearing in count, etc., which need human lawyers to handle one by one.”
According to Zhao, advanced AI robots for litigation services can release the human lawyers from repetitive workload. To a lawyer, a litigation report needs 3 days and RMB3000; while to a robot, it is free and only need 3 minutes.
“The litigation service robot is not to replace the human lawyer but make them stronger,” Zhao told. Even though artificial intelligence can finish one complete legal suggestion, each case has different causes and the database can not cover all the cases. These need human lawyers to handle and fulfill the report.
What the lawyers need most is case resource, and the public litigation service platform offers the resource. The artificial intelligent robots help with human lawyers with the working efficiency so that they can handle more complex problems and advance their skills and knowledges to serve more people.
Sun Yuewen, the Director of kunming Municipal Bureau of Justice, considers that, taking the public services is the citizens’ basic right, offering public services is government’s basic responsibilities, and building the public litigation service platform is the guarantee government offer for the citizens.”
“The cooperation of intelligent service robot and human lawyers will improve the litigation service quality greatly, making citizens get more popular, accurate, immediate and effective litigation services.” Sun Yuewen concluded.
No comments:
Post a Comment