Benefits (Feedback from Bank of China) :
- Improving the customer experience, and strengthening customer stickiness to the bank
- Simplifying the business processes between bank staff and customer
- Staff can focus more on complex work as Sanbot robot lobby manager can independently handle primary business processes for customers
- Improving the efficiency for bank and save the human cost
Functions :
- Sanbot robot lobby manager
- Receiving customers actively, offering service and business help
- Queueing services, offering business and relevant information
- Entertainment service to prevent customers from tediousness
- Visual identification of customer’s ID
- Assisting to open new account, deposit and withdraw money, transfer money and more on-line businesses
- Intelligent alarm system
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